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VBA Human Resources Center - Central Office

Program Analyst

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Job Description

This position is in the Veterans Benefits Administration Compensation Service, Digital Resources Management Team under the Assistant Director of the Systems Support and Operational Review Division. The incumbent serves as the Senior Program Analyst. The primary focus of the Digital Resources Management Team is to develop practical strategies and solutions that will improve the productivity and effectiveness of compensation benefits operations nationwide for both CS employees and veterans.
Qualifications:
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:09/28/2026.
TIME-IN-GRADE REQUIREMENT
: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-14 position you must have served 52 weeks at the GS-13 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
MINIMUM QUALIFICATION REQUIREMENT
You may qualify based on your experience as described below: GS-14
Grade Level:
Specialized Experience:
Specialized Experience is experience that has equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position(s), and that is typically in or related to the work of the position to be filled. You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Specialized experience is characterized by expert-level, independent experience with information resource planning, application of technology, and program/project management at an enterprise or nationwide scale, including experience leading or providing technical direction to team members on tasks or projects. The applicant must document a minimum of 1 year of experience independently designing, developing, configuring, troubleshooting, and leading enterprise-level implementation of electronic tools and systems used within the government space, such as SharePoint, Power Platform (Power Apps, Power Automate, Power BI), internet/intranet web development, and/or SQL Database. This requires experience with, at a minimum, design, development, maintenance/troubleshooting, and providing expert advice, mentorship, or technical leadership to others on these systems. Experience limited to observation, training, or team participation without direct individual ownership of design, development, troubleshooting, or leadership does not meet this requirement.
Volunteer Experience :
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs.
Part-Time Employment:
Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .

Benefits

  • Dental Insurance