< Back to Search Results ICT Business Systems Analyst Demand Planning /

Forecasting Job ID:

2021127

Career Area:

ICT, Digital and Data Position Type:

Salaried Location:

Headquarters & Technology Center - Auburn Hills 48326 ,

US Date Posted:

August 21, 2026

Brand:

FCA Group Apply Refer A Friend Share this job Share on Facebook Share on Twitter Share on Linkedin Share by Mail https://recruiting.adp.com/srccar/public/RTI.home?r=5001220422406&c=2183219&d=ExternalCareerSite&rb=

SYMPHONYTALENT

You are being redirected Once you are on the page, please click the refer button Job Overview Qualifications Benefits Job Overview The ICT Business Systems Analyst Demand Planning/Forecasting plays a critical role in bridging business stakeholders and ICT delivery teams to ensure that business needs are accurately captured, translated into actionable system requirements, and delivered successfully. The role supports digital platforms, operational systems, and data flows across Aftersales, eCommerce, Dealer Experience, Accessories, Pricing, Warranty, Fleet, IAM, Demand Planning and Forecasting, and related domains. The analyst partners closely with Product Owners, business teams, and technical delivery teams to drive system enhancements, improve operational efficiency, and enable scalable, data ‑ driven solutions that support business growth and customer experience.

KEY RESPONSIBILITIES

Business Requirements & Analysis Gather, analyze, and document detailed business requirements for new initiatives, enhancements, and platform improvements. Translate business needs into functional specifications, process flows, user stories, and data requirements for ICT delivery teams. Define and document business rules Support backlog refinement and prioritization in collaboration with Product Owners. Stakeholder & Cross‑Functional Collaboration Act as the primary liaison between business stakeholders and ICT vendor teams. Partner with Product Management, Operations, Finance and external vendors as needed. Facilitate workshops, requirement reviews, and solution walkthroughs to ensure shared understanding and alignment. Solution Design & Delivery Support Support solution design by ensuring requirements align with existing platforms, integrations, and data models. Coordinate and support User Acceptance Testing (UAT), including test scenario definition, defect triage, and validation of business outcomes. Assist with release readiness, documentation, and post‑launch support activities. Data, Systems & Process Enablement Support data management activities Identify process gaps and improvement opportunities across business and system workflows. Leverage reporting and analytics to validate requirements, measure outcomes, and support decision‑making. Continuous Improvement & Innovation Contribute to business improvement initiatives, including automation, AI, and data‑driven enhancements where applicable. Support standardization of requirements documentation, best practices, and delivery processes across ICT initiatives.

Qualifications Basic Qualifications:

Bachelor's degree in Business, Information Systems, Computer Science, or a related field. Minimum 5 years of working experience in IT Systems Minimum 3 years programming experience. Proven experience as a Business Analyst within

ICT / IT

‑driven environments. Strong requirements gathering, documentation, and stakeholder management skills. Experience working with cross‑functional teams and agile or hybrid delivery models. Excellent communication, analytical, and problem‑solving abilities.

Preferred Qualifications:

Experience in Aftersales and Forecasting and Demand Planning, or SaaS platforms supporting these functions . Benefits Salaried Employee Benefits (US, Non-Represented) Health & Wellbeing Comprehensive coverages encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability. Compensation, Savings, and Retirement Annual Incentive Plan (SAIP), 401k with Employer Match & Contribution (max 8%), SoFi Student Loan Refinancing. Time Away from Work Paid time includes company holidays, vacation, and Float/Wellbeing Days. Family Benefits 12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life/Disability and other Insurances. Professional Growth Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups. Company Car & More Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends. EOE/Disability/Veteran At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. Our benefits reflects the

STELLANTIS

commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life. As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired. We care about your privacy. For more information on how your personal data is processed, please read the specific Privacy Statement provided by the respective entities whose job offer you have selected. Apply Join our Talent Community Create a talent profile to receive relevant job alerts and the latest company news! If you're a U.S. Veteran, please sign up through our Veterans Recruiting Program page. Create a Talent Profile Sign into your profile