A Business Analyst provides strategic management consulting to companies and businesses. Advises on ways to improve operations, increase efficiency, reduce costs and increase revenues; may recommend systems or organizational change. May specialize in an area of business practice or a specific industry; may also specialize in consulting with government agencies.
We are seeking a Business Analyst to support customer acquisition, fraud prevention, and marketing initiatives. The ideal candidate will analyze business processes, customer data, and fraud trends to identify opportunities, improve operational efficiency, and drive business growth.
Key Responsibilities:
Gather, analyze, and document business requirements from stakeholders. Analyze fraud trends, risks, and controls to recommend process improvements. Develop reports, dashboards, and business metrics to track performance. Collaborate with business users, product owners, architects, and mainframe developers. Present findings and recommendations to business stakeholders. Create process flows, use cases, interface specifications, and data-mapping documents. Maintain project documentation and business process artifacts.
Required Skills:
Experience in Business Analysis within Cards Acquisitions, Fraud, Marketing, or Financial Services domains. Strong analytical and problem-solving skills. Proficiency in SQL, Excel, and reporting/BI tools. Experience with requirements gathering, process mapping, and documentation. Strong communication and stakeholder management skills. Experience with mainframe systems (COBOL, JCL, DB2, CICS) / Java Microservices is preferred. Experience working in Agile environments. Salary Range - $70,000-$100,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support:
Maternal & Parental Leaves.
Insurance Options:
Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement.
