Business Analyst, IS Corporate Location Giant Eagle Cranberry Corporate Office Job Id 393244 Full time Giant Eagle Cranberry Corporate Office 700 Cranberry Woods Drive, Cranberry Township, PA 16066, United States of America Category Corporate Save Apply Now Back to search results Previous job Next job

JOB DESCRIPTION

Job Summary As an Information Systems Business Analyst, you will quickly learn about our various business areas to gain an understanding of the business needs and then participate in the development of solutions that can be communicated to the business. You will work closely with various functional groups, format leaders with some supervision, often on small/medium initiatives for customer facing web and mobile applications as well as our loyalty and marketing systems.

•Please note this role is based out of Cranberry, PA and therefore, may require you to come into our Cranberry HQ office at times (once per week/month - per business needs)

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Job Description Experience Required:

3 to 5 years as Business Analyst or IT Service Support (IT Service Management is a plus)

Experience Required:

Experience with ServiceNow (Service Catalog experience is a plus)

Experience Desired:

Experience working in a retail technology environment; Experience managing medium to large projects; Experience with

IT Service Management Education Desired:

Bachelors Degree Certification or Licensing Desired:

IIBA Certification Job Responsibilities Utilize proficiency in the following areas: business case development, requirements elicitation, requirements traceability, test cases and user stories, root cause analysis, process modeling, data modeling, process improvement, facilitation skills and Agile methodologies. Refine and clarify the definition of a business need and define a solution scope that can feasibly be implemented by the business. This includes problem definition and analysis, business case development, feasibility studies, and the definition of solution scope. In addition to gathering this data, create detailed, clear, and accurate documentation of each of the above elements and other items as needed. Clarify and communicate stakeholder and solution requirements to enable the project team to implement a solution that will meet the needs of the sponsoring organization and stakeholders. This involves analyzing stakeholder needs to define solutions that meet those needs, assessing the current state of the business to identify and recommend improvements, and the verification and validation of the resulting requirements. In addition to gathering this data, create detailed, clear, and accurate documentation of each of the above elements and other items as needed. Help to determine which solution best fits the business need, identify gaps and shortcomings in solutions, and determine necessary workarounds or changes to the solution. This includes the ability to understand the costs and risks of filling these gaps and the ability to describe that to the business. Develop test scripts and assist in user acceptance testing that is tied back to the detailed functional and technical requirements. Manage and communicate requirements to stakeholders and ensure that knowledge gained by the business analyst is maintained for future use. Assist in determining performance metrics to be used to validate the success of the proposed solution. Work with stakeholders to identify and understand their needs and concerns and understand the environment in which they work. Facilitate small to moderate sized meetings up through the Director level of the organization. Participate in and help facilitate sprint planning daily stand-ups, backlog refinement(grooming), sprint reviews, and retrospectives. About Us At Giant Eagle, we believe in nourishing life's moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you'll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter. The hiring range for this position is $62200.00- $72550.00 per hour/year. This range represents the anticipated base pay for this role. Actual compensation will be determined based on factors such as experience, skills, education, and location. Eligible employees may be offered health, vision, and dental insurance, personal/sick paid time, 401(k) retirement savings plan, bonus potential, paid bereavement, vacation and paid holidays. Explore Location Close the popup Apply Now Save Share the opportunity Share via LinkedIn Share via Facebook Share via twitter Share via email Share job link To your colleagues or friends Cancel Copy Link Get notified for similar jobs You'll receive updates once a week Enter Email address (Required) Activate Manage alerts Failure! Ok Get tailored job recommendations based on your interests. Get Started profile icon Please check your email We have sent you an email to with a link to verify your email address. The link in the email will expire in 4 hours. If you haven't received a verification email Click here to resend You have raised maximum number of resend request Sign up Profile recommendations See more See less See next See even more No recommendations found Similar Jobs Manager, Legal Contracts Location Giant Eagle Cranberry Corporate Office Category Corporate Posted Date 06/24/2026 HR Business Partner, OKG Distribution Center Location OK Grocery Administration - Corporate Office Category Corporate Posted Date 09/02/2026 Manager, Legal Operations Location Giant Eagle Cranberry Corporate Office Category Corporate Posted Date 08/17/2026 2027 Industrial Engineering Co-op Location Giant Eagle Cranberry Corporate Office Category Corporate Posted Date 09/02/2026 Technician Sr., Retail Service Maintenance Location Giant Eagle Cranberry Corporate Office Category Corporate Posted Date 07/21/2026 Designer, Retail Layout Location Giant Eagle Cranberry Corporate Office Category Corporate Posted Date 08/20/2026 See more See less See next See even more No recommendations found Jobseekers Also Viewed See more See less See next See even more No recommendations found