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Job Description
Customer Insights Manager, Walmart and Sam's Club at The Wine Group Customer Insights Manager, Walmart and Sam's Club at The Wine Group in Livermore, California Posted in 5 days ago.
Type:
Full-Time Job Description:
An industry leader, The Wine Group is one of the world's foremost producers of award-winning wines across more than 60 wine brands and many winery facilities in California, New York, and Australia. Headquartered in Livermore, California, TWG is an industry innovator when it comes to developing, marketing, and selling wine brands beloved by consumers around the world, including Cupcake, Franzia, Benziger, Imagery, Tribute, 7 Deadly, Cooper & Thief, The Dreaming Tree, Charles Smith Wines, and more. The Wine Group believes in producing wine using sustainable and earth-friendly practices to foster healthy land and agriculture for generations to come. The company demonstrates environmental stewardship through its commitment to clean energy and by ensuring that all its owned vineyards are certified sustainable or biodynamic. To learn more, please visit: www.thewinegroup.com.
JOB SUMMARY
The Customer Insights Manager, Walmart and Sam's Club, will serve as a strategic business partner to the National Accounts team, primarily focusing on Walmart and Sam's Club businesses. This role leverages data-driven insights to identify growth opportunities, inform business strategies and participate in retailer joint business planning. The manager leads the development and communication of actionable recommendations, integrating consumer, market, and channel insights to support fact-based storytelling and drive category leadership.
ESSENTIAL FUNCTIONS
Integrate insights, consumer and market trends, competitive data, channel insights, shopper insights, etc., to fuel solution-based selling materials, Corporate Initiatives, new business development, and category reviews via Joint Business Planning (JBP) process. Help establish TWG as the go-to strategic business supplier with Walmart and Sam's Club via JBP / Top-to-Top (TTT) and as a category solution expert. Effectively communicate recommendations and actionable solutions on growing the business to key stakeholders Work cross-functionally with key stakeholder teams to drive new category and customer/channel strategy growth. Leads Walmart and Sam's Club sales support with tools, customer insights, and compelling consumer and trade rationales to support fact-based presentations based on sales, velocities, pricing, distribution, product, and promotion analysis. Lead Walmart and Sam's Club sales support with tools, customer insights, and compelling rationales for presentations.
OTHER FUNCTIONS
Collaboration with the IT department as required for current and future projects related to organizational or departmental initiatives. This job description reflects management's assignment of general functions; it does not restrict the tasks that may be assigned. Travel to Walmart and Sam's Club headquarters in Bentonville, AR as needed for customer presentations, and team meetings.
QUALIFICATIONS
Bachelor's degree required. 5+ years of progressive insights experience. Experience in CPG or Beverage/Alcohol industry preferred. Experience with Walmart and Sam's Club preferred. Advanced Excel, Circana (or other retailer scan data), shopper loyalty/panel data. Proficiency in Power Bi. Strong analytical, communication, and leadership skills. Demonstrated ability to manage multiple projects in a fast-paced environment.
PHYSICAL DEMANDS
Primary work activities are remote. Travel to Walmart and Sam's Club headquarters in Bentonville, AR as needed for customer presentations, and team meetings. Occasional long-distance travel, including air travel, may be required for internal meetings such as all-hands meetings, national commercial meeting, sales kickoffs, and Walmart/Sam's Club meetings at TWG facilities in California; up to 15% of time. Ability to work effectively in a hybrid in-person/remote work environment. Must be able to operate standard office equipment and communicate effectively in person and via digital platforms.
COMPENSATION
Hiring Salary Range Posted:
$116,900 - $175,300. Actual compensation will be based on factors such as experience, skills, knowledge, and abilities, education, and other position-related factors. At The Wine Group, we are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or other characteristic protected by law. #
LI-KR1 NOTICE TO THIRD PARTY AGENCIES
Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
