Northramp is seeking a Jr. IT Software Asset Management Consultant to support government hardware lifecycle management and help maintain operational excellence in a federal environment. This role is engaged in the full hardware asset lifecycle, ensures CMDB and inventory accuracy, and assists with equipment shipments and transfers. The ideal candidate is a strong oral and written communicator, team player, and analytical thinker who can collaborate effectively with cross-functional teams and federal stakeholders.
KEY RESPONSIBILITIES
Participate in the full hardware asset lifecycle, including receiving, tagging, shipping, recovery, and disposal Maintain accurate asset records and support both physical and logistical inventory audits Process request-fulfillment tickets in alignment with SLAs and customer expectations Participate as a member of an IT Asset Management Team, including government and vendor partners Update process documentation Coordinate effectively with multiple vendor partners to ensure alignment and shared understanding Must be able to lift and move IT equipment up to 50 pounds Requirements 2-4 years of hardware-focused IT Asset Management experience Experience working with CMDB and asset management tools such as ServiceNow Strong attention to detail, data accuracy, and documentation quality Excellent communication and organizational skills Ability to obtain and maintain eligibility for access to classified information (including a security investigation and drug screening) Daily on-site support in Rockville, MD is required Preferred Qualifications ITIL, IAITAM, or ServiceNow certifications Experience working within the federal government Bachelor's degree Benefits Competitive Compensation Employee Bonus Programs Medical, Dental, and Vision Insurance 401(k) Retirement Plan Basic Life, Voluntary Life, and AD&D Insurance Short-Term and Long-Term Disability Insurance Paid Time Off Paid Parental Leave Training and Professional Development Remote Work Opportunities Wellness Resources