Revenue Operations Analyst: 26-01173

Primary Skills:

Revenue Transactions (Expert), Contract Management (Proficient), Financial Analysis (Proficient), Automation (Proficient), SOX Compliance (Proficient)

Contract Type:

W2

Duration:

12+ Months with possible extension

Location:

Lehi, UT (Hybrid)

Pay Range:

$30 - $33 per hour on W2

Job Summary:

The Analyst, Revenue Operations role focuses on managing and optimizing end-to-end quote-to-cash processes to ensure seamless customer experience and operational efficiency. The role involves handling revenue transactions, contract validation, order processing, compliance (including SOX), and cross-functional collaboration. The analyst will also support automation initiatives, troubleshoot operational issues, and contribute to scaling business processes in a fast-paced environment.

Key Responsibilities:

Manage customer account operations including contract validation, order processing, invoicing, and product provisioning Perform complex validation of revenue transactions across multiple sales channels (Channel, Enterprise, eCommerce) Ensure compliance with revenue recognition standards, product rules, and company policies Support SOX compliance by documenting controls, processes, and working with auditors Monitor automated systems, analyze logs, troubleshoot issues, and resolve transaction errors Act as escalation point for cross-functional stakeholders including sales, finance, legal, and customer support Drive automation initiatives by identifying opportunities, creating proposals, and partnering with technical teams Support new product launches and business models by testing, documenting, and implementing operational processes Assist in integration of acquired companies including system onboarding and data migration Design and generate reports for reconciliation, performance tracking, and capacity planning Maintain comprehensive documentation including SOPs, process flows, and training materials

Must-Have Skills:

Strong communication and presentation skills High attention to detail and customer-centric mindset Critical thinking and problem-solving ability Ability to manage multiple priorities and meet deadlines Strong documentation and organizational skills Self-starter with ability to work independently Understanding of legal contracts, terms, and conditions Knowledge of accounts receivable, revenue recognition, and finance operations Proficiency in tools such as Office 365, ERP systems, and CRM platforms

Industry Experience:

2-5 years of experience in Revenue Operations, Finance Operations, Order Management, or similar roles Experience working with SaaS, technology, or subscription-based business models preferred Familiarity with compliance frameworks such as SOX Bachelor's degree or equivalent required

ABOUT AKRAYA

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