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Nelson Frank

ServiceNow ITOM/ITAM BPC

Career Insights for Business Analyst (General)

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What they do

A Business Analyst provides strategic management consulting to companies and businesses. Advises on ways to improve operations, increase efficiency, reduce costs and increase revenues; may recommend systems or organizational change. May specialize in an area of business practice or a specific industry; may also specialize in consulting with government agencies.

$100,387 / year median in the U.S.

-18% projected decline

Explore Career

Job Description

We are looking for a skilled Business Analyst to leverage ServiceNow technology in enhancing operational workflows and improving process efficiency. In this remote role, you will collaborate with stakeholders to gather insights, identify gaps, and support solutions that align with business objectives. Your contributions will directly impact the organization's capacity to streamline operations and drive value.
  • Proven experience as a Business Analyst with a strong focus on ServiceNow
  • Ability to effectively gather and document business requirements
  • Experience in process mapping and identifying areas for improvement
  • Strong analytical skills with a detail-oriented mindset
  • Excellent communication and interpersonal skills to facilitate stakeholder collaboration This is a remote position with flexibility to accommodate different working styles.
Core benefits include None. If you are ready to make a meaningful impact through process improvement and effective use of technology, we encourage you to apply.