Business Process Analyst

• 100% On-site at Knight-Swift Supply Chain Business Process Analyst
• 100% On-site at Knight-Swift Supply Chain in Balch Springs, Texas Posted in about 12 hours ago.

Type:

full-time Business Process Analyst

• 100%

Onsite Position Summary:

The Business Process Analyst is responsible for creating business process documentation (SOP, Process Flow Charts, etc.) and analyzing business processes for continuous process improvement. The Business Process Analyst supports the Process Excellence team in ensuring that business processes align with the company's overall strategy. This role is 100% on-site. Candidates must reside is the Dallas metro area.

Essential Duties and Responsibilities:

• Develop and maintain current state process documentation, including flowcharts, standard operating procedures (SOPs), manuals, and training materials, ensuring consistency and accessibility of the knowledgebase library.
• Manage documentation version control and repository hygiene.
• Support Continuous Improvement events (Kaizen, 5S); track actions and quantify benefits under guidance.
• Collaborate with stakeholders across departments to map workflows and design optimized processes that enhance efficiency, reduce costs, and improve overall performance.
• Monitor the performance of implemented processes using key performance indicators (KPIs), addressing issues and making necessary adjustments.
• Coordinate training logistics and materials for rollouts; collect user feedback.
• Escalate risks/data quality issues promptly; maintain excellent documentation quality.
• Conduct regular process reviews to identify areas for continuous improvement and drive the standardization of processes across sites and shifts.

Required Qualifications:

• Bachelor's degree in business administration, Operations Management, or a related field.
• 1•3 years in Process Analysis / Operations • Proficiency with Visio/Lucidchart with strong writing and organization skills • Working knowledge of Lean concepts with exposure to change management • Nice to have:

ERP/WMS/CRM

exposure; basic Excel/BI (PowerBI/Tableau)

Physical Demands:

• Primarily desk-based work, involving sitting for extended periods and frequent use of a computer.
• Some standing, walking, and light lifting (up to 15 pounds) may be required during workshops or presentations.

Work Environment:

• Office environment with frequent collaboration across departments.
• On-site visits to other company locations or facilities for process documentation, or to assess and implement process improvements.
• Fast-paced, requiring adaptability to shifting priorities and tight deadlines.

Travel Requirements:

• Occasional travel may be required for project work or site visits (up to 15% of the time).

Equipment /

Software Used:

• Standard office equipment such as computers, phones, and printers.
• Process mapping and analysis software (e.g., Visio, LucidCharts, Microsoft Excel).
• Project Management software (MS.

Project, CRM)

Supervisory Responsibilities:

• None.

Benefits Offered:

Health Coverage That Starts Fast

• Medical, Dental & Vision kicks in the first of the month after just 30 days. Smile on Us
• We're covering your dental premiums for all of 2026! Security You Can Count On
• Paid Life Insurance + 401(k) with company match. Time Off from Day One
• PTO, holidays, and 2 floating holidays for flexibility. Weekly Paychecks
• Because waiting is overrated. Invest in YOU
• Full tuition grants & tuition reimbursement. Celebrate Success
• Quarterly performance bonuses.