Position Summary The Business Systems Analyst 1 supports and enables business operations by assisting with requirements documentation, performing basic application administration tasks, and contributing to production support. The BSA 1 focuses on learning system functionality, business processes, and support procedures while completing well-defined tasks with guidance. Additionally, the BSA 1 assists with issue triage, testing, and system upgrades, coordinates simple follow-up activities with IT teams or vendors, and builds foundational knowledge to communicate effectively with business users. •

Temporary Position:

6 Months Responsibilities Primary Position Responsibilities Gathers and documents requirements with guidance, building foundational skills in business analysis and requirements documentation. Develops effective communication skills with business users, IT teams, and vendors. Coordinates follow-up activities with business users, IT peers, and vendors while seeking guidance from teammates as needed, and shadows other analysts on project activities and tasks. Performs validations, documents and communicates results, and assists with coordination of user acceptance testing. Updates and maintains existing documentation while learning documentation standards and expectations. Performs basic configurations or system updates with guidance in order to learn system structures and administrative functions. Learns to manage common support issues by identifying priority and impact and assists with preparing for and deploying upgrades and other system maintenance activities. Builds foundational knowledge of systems, processes, and business context to perform assigned work effectively. Follows established IT standards and procedures while learning team practices and expectations. Seeks guidance, incorporates feedback, and applies learning to improve performance and understanding. Secondary Position Responsibilities Attends annual required company training and employee development. Performs other duties and activities as directed. Position Requirements High School Diploma or G.E.D. equivalency. Bachelor's Degree in related field or equivalent work experience. 0-3 years experience as a Business Systems Analyst, Business Analyst, or Systems Support Analyst. Education, Experience, and Certifications Preferred Broad range of technology exposure. Experience supporting small projects or project activities. Familiarity with software development lifecycle (SDLC) concepts. Relevant certifications such as ITIL, Project Management methodologies, and/or Business Analysis methodologies. Skills and Abilities Required Strong written and verbal communication skills. Developing analytical, critical thinking, and problem-solving abilities. Strong adaptability and capacity to work in fast-paced environments. Demonstrated ability to work effectively with others, particularly in teams. Strong organizational and time management skills. Proficiency using Microsoft Office software (Outlook, Word, Excel, PowerPoint, OneNote, Teams). Skills and Abilities Preferred Presentation skills. Awareness of business process modeling standards. Experience using analytics and reporting tools. Physical Requirements Presentation skills. Awareness of business process modeling standards. Experience using analytics and reporting tools. Other Requirements Must have and maintain a valid Texas driver's license.