Job Title:

Small Business Consultant Duration:

Long-Term Contract w/

Potential Conversion Location:

McAllen, TX Required Pay Scale:

27/hr on W2

• Due to client requirements this role is only open to USC or GC candidates

•

Job Summary:

Project Details:

This position in the unique sales channel group responsible for acquisition and retention of high volume business customers; acting as the 1:1 face of this company consulting on all customer energy needs. The individual in this role must be customer-focused, possess business to business sales experience, and analytical skills; have a high degree of knowledge of current electricity market. Professionalism is paramount as Business Consultants are expected to provide a superior customer experience in daily face-to-face interaction with high volume commercial customers.

• Consultant may be assigned to specific Business accounts or build their own portfolio to act as the liaison between the customer and this energy client.
• Consultant will be judged on his/her ability to meet or exceed retention, sales count, volume and margin targets.
• The Consultant will represent a single resource to their customers for anything they might need from this energy client.
• Consultant will initiate and lead customer and prospect site visits to top-value Business customers to ensure customer understands their billing, usage and demand and all charges and billing determinates.
• Consultants will be equipped with a laptop that allows them to connect to customer management systems and allow them to make updates/changes and provide on-site solutions to the customers. Communicate new products, programs, services to customers.
• Consultant will provide accurate and timely updates to the customer management systems to document all customer interactions including but not limited to site visits, emails and phone conversations.
• Act as a Move Manager for brand new high-value customers just joining this energy client, who require special assistance in setting up their new location/account.
• Facilitate Energy Audits of Business for customer sites to assist the customer by identifying areas of energy inefficiency and areas for improvements. Research customer businesses before contacting in order to become familiar with the type of business they operate and their history with this energy client's brands. This could include web research, customer management systems, etc.
• Provide feedback to Segment Marketing on significant customer interactions.

Be the venue for much needed customer learning on products; needs not being made; what they like/dislike about this energy client, how we can better serve. Must Haves Must have at least 3+ recent years' experience in an outside sale customer service experience required; Must be professional and have experience with face-to-face sales or customer facing Must be ok to travel when needed and come into McAllen office when needed Desired Skills Bilingual About Matlen Silver Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works. Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: info@matlensilver.com // 908-393-8600 At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits: Health, vision, and dental insurance (single and family coverage) 401(k) plan (employee contributions only)