A Business Analyst provides strategic management consulting to companies and businesses. Advises on ways to improve operations, increase efficiency, reduce costs and increase revenues; may recommend systems or organizational change. May specialize in an area of business practice or a specific industry; may also specialize in consulting with government agencies.
To Apply for this Job Click Here IDR is seeking a Senior Business Process Analyst to join one of our top clients for a hybrid opportunity in Plano, TX. This role supports the company's professional services division, focusing on process documentation, analysis, and continuous improvement within North America. It is an exciting opportunity to work in a dynamic environment, partnering closely with business leaders to optimize processes and streamline delivery. Position Overview for the
Senior Business Analyst:
Partner directly with the North America lead and the incumbent Senior Business Analyst on process analysis, documentation, and transformation activities. Conduct stakeholder interviews and working sessions to document how Professional Services work is currently performed across various departments. Gather and review existing process documentation, SOPs, work instructions, and supporting materials. Produce comprehensive process documentation packs, including interface specifications, SIPOC, BPMN swimlane models, and procedures. Author, validate, and publish standard operating procedures to ensure they are current and reflect actual practices. Requirements for the
Senior Business Analyst:
5+ years of experience as a Business Analyst, Senior Business Analyst, or Business Process Analyst. Strong experience documenting current-state processes and gathering business requirements across multiple stakeholders. Practical
BPMN 2.0
modeling experience, including swimlane models with gateways and cross-actor handoffs. Experience authoring standard operating procedures, work instructions, or operational documentation. Demonstrated ability to facilitate stakeholder interviews, workshops, and process discovery sessions. What's in it for you? Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets. Employee Stock Ownership Program. Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance. ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row. #LI-hybrid IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws. To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here. Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications. If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com To Apply for this Job Click Here
