A Business Analyst provides strategic management consulting to companies and businesses. Advises on ways to improve operations, increase efficiency, reduce costs and increase revenues; may recommend systems or organizational change. May specialize in an area of business practice or a specific industry; may also specialize in consulting with government agencies.
San Antonio, TX About the Role We are looking for a skilled Business Analyst with hands-on experience in Guidewire PolicyCenter to join our P&C Insurance practice. In this role you will bridge the gap between business stakeholders and the technical delivery team - translating complex insurance business requirements into clear, implementable specifications on the Guidewire platform. Key Responsibilities Requirements & Analysis Elicit, document, and validate business requirements from P&C insurance stakeholders (underwriting, policy ops, product management). Translate business needs into detailed functional specifications, user stories, and acceptance criteria for Guidewire PolicyCenter configurations and integrations. Conduct gap analysis between current-state processes and target-state Guidewire capabilities. Guidewire PolicyCenter Configuration Collaborate with developers and architects on PolicyCenter configuration including: Product Model (lines of business, coverages, conditions, exclusions) Rating engine and rate tables Workflow and activity configuration Policy issuance, endorsements, cancellations, and renewals Support configuration of submission, quote, bind, and issuance workflows across personal and/or commercial lines. Review and validate Gosu scripts and configuration against business requirements (authoring not mandatory but ability to read is required). Project Delivery Create and maintain BRDs, FRDs, process flow diagrams, data flow diagrams, use cases, and traceability matrices. Participate in Agile/Scrum ceremonies - sprint planning, backlog grooming, stand-ups, demos, and retrospectives. Manage and prioritize the product backlog in coordination with the Product Owner. Drive UAT planning, test case preparation, defect triage, and sign-off with business users. Stakeholder Management Serve as the primary liaison between business teams, IT delivery teams, and the Guidewire implementation partner. Facilitate workshops, JAD sessions, and stakeholder interviews to gather and validate requirements. Communicate project status, risks, and issues clearly to both technical and non-technical audiences. Integration & Data Support analysis of PolicyCenter integrations with billing systems, claims, document management, rating engines, and third-party data providers. Work with data teams to define data migration requirements and validate conversion data quality. Education Bachelor''s degree in Computer Science, Information Systems, Business Administration, or related field. Master''s degree or MBA is a plus. Qualifications & Experience Required Business Analyst experience in P&C insurance IT projects. Hands-on experience with Guidewire PolicyCenter (implementation, upgrade, or configuration projects). Strong understanding of P&C insurance lifecycle: quoting, binding, endorsements, renewals, and cancellations. Proficiency in writing user stories, acceptance criteria, BRDs, FRDs, and process maps. Experience with Agile/Scrum delivery methodology. Familiarity with Guidewire Studio, Product Designer, and PolicyCenter data model. Working knowledge of integration patterns (REST/SOAP APIs, messaging) as applied to PolicyCenter. Strong communication and facilitation skills with both technical teams and business stakeholders. Preferred Experience with Guidewire Cloud Platform (GWCP / Guidewire Cloud). Exposure to Guidewire BillingCenter or ClaimCenter for end-to-end insurance suite understanding. Familiarity with Gosu scripting language (read/review level). Experience with personal lines (auto, home) and/or commercial lines (BOP, GL, WC) in a carrier environment. Knowledge of
ISO/ACORD
data standards. Experience with tools such as JIRA, Confluence, Visio, Lucidchart, and MS Azure DevOps.
