Business / Technical Analyst - BAU

Job Description Insight Global is seeking a CAS Legal Systems / Matter Management Specialist for a top professional services and regulatory organization. This individual will serve as a specialist-level expert responsible for the strategic health, configuration, and evolution of legal and compliance systems within a complex corporate advisory environment. The role partners closely with legal, compliance, audit, and technology leadership to solve systemic challenges, design future-state solutions, and deliver high-impact platform enhancements. The ideal candidate brings deep Onit Matter Management experience, strong process design skills, and the ability to operate autonomously while advising senior stakeholders across a distributed enterprise ecosystem. Pay for this role is between $43-$57 hourly.

Day-to-Day:

Partner with Legal, Compliance, Professional Conduct, and Audit teams to gather and validate requirements Configure and enhance CAS platforms such as Onit and NetDocuments Document and maintain system workflows, technical specs, and change logs in Jira and Confluence Support system health, stability, and issue resolution across CAS platforms Design and document future-state solutions for process and system improvements Execute system enhancements, testing cycles, and UAT Contribute to process optimization initiatives improving efficiency, controls, and data integrity We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Hands-on configuration experience with Onit Matter Management 3+ years experience supporting legal matter management systems Functional understanding of legal department operations and investigatory workflows (eDiscovery, Legal Holds, Litigation prep) Strong business process analysis and process documentation skills (as-is / to-be) Experience translating business requirements into technical specifications Proficiency with Jira and Confluence (workflow design, documentation, change logs) Ability to work autonomously and advise senior stakeholders IT background with comfort supporting application configuration and underlying databases Experience with Legal Document Management Systems (LDMS) such as NetDocuments or iManage Exposure to Salesforce Service Cloud Working knowledge of Legal Tracker and Diligent Familiarity with M-365, SharePoint, Monday.com Experience working with geo-distributed internal teams and external vendors Strong data modeling and system integration experience