Overview:

ACS Professional Staffing is looking for an employee to work on-site with our client This Business Systems Analyst 3 will lead requirements gathering, process analysis, solution design, and system implementation efforts while collaborating with stakeholders and IT teams to deliver business and technical solutions. The role supports the full project lifecycle, including documentation, testing, change management, process improvement, and ongoing solution maintenance. Qualified candidates will have advanced business systems analysis experience, expert-level proficiency with Microsoft Office tools, strong knowledge of IT systems development lifecycles and SLC management, and experience with requirements management, organizational change management, and Agile/Waterfall methodologies. This full-time position is located in Vancouver, WA.

Pay Rate:

$49.57 - $70.82

Benefits:

Paid holidays: 11

PTO:

Starting at 10 days

Sick Leave:

Up to 56 hours per year (prorated based on start date)

EAP:

Employee Assistance Program Benefit Options Available:

Medical, Dental, Vision, FSA, DCA, LPFSA, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, Hospital Indemnity, 401k (immediately eligible for employee and employer contributions - employer match up to 4%) Other benefits include the following:

Calm App, LifeBalance Discount Program Responsibilities:

Supporting Requirements Development:

Conduct interviews and facilitate workshops to elicit application requirements. Research, analyze, model and organize information for developing requirements. Decompose high-level information into details and abstract up from low-level information to distinguish between solution ideas and application needs. Facilitate requirements validation sessions, identify gaps and present findings. Resolve requirement conflicts between stakeholders. Research, document, and validate current and future state processes and designs (functional and technical) Help define approach, alternatives, and decision framework for alternative solutions analyses. Help define and execute business analysis approaches. Assess and document descriptions of complex technical systems

Solution Development and Proposal:

Facilitate design sessions, key decisions, team meetings, sponsor meetings, and stakeholder engagement sessions Facilitate/assist in technical process improvement initiatives. Research and develop methods to automate repetitive manual data manipulations. Complete all documentation in support of the solution, including use cases, requirements, test plans, process maps, and desk procedures. Assist in the development of Business Cases/Justifications for the identified improvement opportunities and present the proposed solutions in both verbal and written formats to key stakeholders and sponsors.

Solution Build:

Prepare functional and technical documentation for hand-off to IT workgroups. Work closely with IT development teams to encourage a smooth build. Draft documentation for user and operational manuals and compliance. Create queries and reports for extracting, manipulating, and reporting business architecture-related information. Proactively communicate key updates and documents to team members, sponsors, and stakeholders Support project manager in the maintenance of project information including scope, status, schedule, budget, forecast, risks and issues, resources Support project manager in the coordination of teams contributing to the project

Implementation and Change Management:

Support development and implementation of change management plans that reduce employee resistance and empower management as change sponsors. Facilitate various system verification activities such as systems and user testing. Facilitate system and data integration efforts to connect disparate systems that have various levels of technical maturity.

Solution Maintenance:

Provide first line technical support to business users of the developed solutions. Complete and improve user manuals, onboarding and training documentation. Analyze solutions and business practices for efficiency and effectiveness. Based on the analyses, initiate continuous improvement initiatives. Promote the adherence to the Operational Technology Systems Life Cycle (OT SLC) processes: Work with team members to verify assigned project(s) follow the OT SLC process and complete the process steps and required artifacts. Interview Subject Matter Expert's and prepare drafts of OT SLC artifacts Facilitate reviews and incorporate feedback on OT SLC artifact drafts. Obtain Project Sponsor feedback and final approval of SLC artifacts.

Requirements:

A degree in Information Technology, Technical Management, Information Management, Engineering, Business Systems, Computer Science or a directly related technical discipline is preferred. 10 years of experience is required with an applicable Associate's degree. 8 years of experience is required with an applicable Bachelor's degree. 12 years of experience is required without a degree. Experience should be consistent with the specific requirements of business systems analysis and progressively more technical in nature. Advanced knowledge of Visio and/or other flowchart tools. Expert proficiency in Excel, PowerPoint and Word. Utilizing requirements management tool. Expert knowledge in supporting full lifecycle of projects through the IT Systems Development Lifecycle Expert knowledge in IT planning, functional and technical specifications, and system life-cycle (SLC) management. Experience Supporting Requirements Development, to include: Conduct interviews and facilitate workshops to elicit business requirements Research, analyze, model and organize information for developing requirements Decompose high-level information and abstract up from low-level information to distinguish solution ideas from business needs Facilitate requirements validation sessions and present findings to stakeholders Collaborate to resolve requirements conflicts between stakeholders Research, document, and validate current and future state processes and designs (functional and technical) Help define best approaches, alternatives, and decision frameworks for alternative business solutions analyses. Experience in organizational change management methods and tools. Experience with Agile and Waterfall methodologies Valid U.S. Driver's License is required. Work sponsorship is not available at this time. Third-party candidates will not be considered for this position. Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship. ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant's race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested. If you have any questions about the job posting, please contact recruiting@acsprostaffing.com If you have any questions about our Reasonable Accommodation Policy, please feel free to email hr@acsprostaffing.com