Responsibilities:

System Administration:

Administer, configure, and maintain assigned systems to ensure optimal performance, functionality, and data integrity.\n

End-User Support:

Provide functional support in area of expertise, ensuring timely ticket resolution and implementation of workarounds when necessary.\n

Project Management:

Manage system enhancement and implementation projects, including requirements analysis, solution design and testing, and timeline management.\n

Vendor Relationship Management:

Maintain relationships with software and support vendors, working with them on support cases, implementing new features, and proper use of products.\n

Documentation Management:

Maintain clear and organized system documentation, including change logs, common fixes to incidents, etc.\nOther duties as assigned.

Performance Standards:

Completes assigned projects and support tasks within established timelines while maintaining accuracy and quality.\nCommunicates clearly and professionally with customers and vendors to define needs, resolve issues, and document solutions.\nDemonstrates responsiveness, dependability, and a positive attitude when assisting others with IT-related issues.\nConsistently meets attendance expectations.\nDemonstrates adherence to Company's Core Values.\nFollows all company policies, procedures, and practices related to personnel, safety, quality and housekeeping.\nMeets individual performance goals on an annual basis. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.\nFor further information, please review the Know Your Rights notice from the Department of Labor.","accountId","34916935","https://diversityjobs.com/career/17757715/It-Business-Analyst-Wisconsin-Grafton","location",{"_446":447,"_448":449},"createdAt","2026-07-31T16:41:51.776525906Z","2026-07-31T13:34:26.327Z","2026-07-30T00:00:00Z","2026-08-31T00:00Z","status","active","isDiscoverable","isSearchable","isSpotlight","isDraft","careerSkills",[389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406],"requiredEducation","na","isEmailRequired","isPhoneRequired","titleSearch","IT Business 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