Job description Forward Merch LLC is North America's Premier Entertainment Merchandiser offering design, production, e-commerce, fulfillment, customer service & in-house touring services, making us unique to the competition for a completely boutique experience. At Forward Merch, your passion, ideas, and voice matter- we use teamwork and enthusiasm to deliver products for the world's greatest music and entertainment artists. Whether you rock out to AC/DC or love the Hamilton album, we have something that will speak to you! Our robust benefit package includes health, dental, vision, life, and disability insurance, along with 401(k) and paid time off. In addition to traditional benefits, the company hosts monthly wellness activities and team building experiences to make Forward Merch a welcoming and engaging workplace. Forward Merch is proud to be a Recovery Friendly and Veteran Friendly Workplace that welcomes applicants from all backgrounds, including those who are justice involved. Job Summary We are seeking a Shipper to join our team. The Shipper will be responsible for preparing and shipping orders accurately and efficiently.

Job Duties and Responsibilities:

Process all outbound (retail, wholesale and tour) shipments and mail Maintain shipping software databases necessary to facilitate the processing of shipments Prepares all necessary international paperwork as required by export/import laws (ProForma invoices, Certificates of Origin, Shipper's letter of Instruction and Consent to inspect cargo) Prepares bill of landings, checks items to be shipped against orders to ascertain that quantities, destination and routing are correct Traces lost shipments and/or customer claims of lost shipments; initiates proof of delivery documents. Prepares and monitors critical shipments until delivery to ensure all commitments have been met Orders and maintains shipping supplies/materials and maintains postage meter supplies Initiates and resolves service failures when required Communicates carrier holidays and severe weather closures/disruptions/exceptions to all necessary parties Effectively communicates exceptions/issues to supervisor and/or manager Prepares end of day reports and distributes to all necessary parties. Maintains daily real-time ship manifest Operate dolly and/or pallet jack i Follows established departmental policies, produces, objectives, continuous quality improvement objectives and safety/ environmental/ infection control standards Perform other duties as assigned

Skills/Qualifications:

Oral and Written Communication Skills Computer literacy-Microsoft Suite required, NetSuite and ShipRush a plus Interpersonal Skills Reading and Math aptitude skills Professionalism and Diplomacy Organizational, planning and time management skills

Job Type:

Full-time Pay:

From $16.50 per hour

Benefits:

401(k) Dental insurance Disability insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person