OVERVIEW

\nResponsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and procedures

ESSENTIAL FUNCTIONS

Lead, educate and develop company employees\nPlan daily manpower needs to ensure customers' freight is delivered and picked-up timely and damage free\nCommunicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight\nMonitor dock to ensure proper loading techniques\nEvaluate and reconfigure route structures and bids based on local tendencies and characteristics\nConduct safety meetings and facilitate quality groups\nMonitor and analyze all opportunities to cut costs and improve efficiencies\nAssist customers with rate quotes, claim information and setting appointments\nPerform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc.\nProvide clean and safe working condition of the facility and equipment; check security at customer center to ensure everything is secure\nCommunicate with Account Manager(s) to ensure customers' and company's needs are met\nIdentify freight moving at incorrect weight and classification\nEnsure all OS&D is identified and processed properly\nMonitor actual performance data and gather information for reporting\nAssist Operations Supervisors as needed; conduct pre-shift meetings; implement company policy\nComply with all applicable laws/regulations, as well as company policies/procedures\nPerform other duties as required

Disclaimer:

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.

QUALIFICATIONS

Must possess high school diploma or equivalent\nPrior management experience preferred\nStrong communication skills (written and verbal)\nThorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules preferred\nAble to work in a remote location, taking self-initiative without requiring immediate local supervision\nMulti-tasked oriented and possess good organizational skills\nKnowledge of Microsoft Office Suite and Internet

WORKING CONDITIONS

Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise Hours may vary due to operational need Frequent contact with service center personnel; fast-paced, deadline oriented Must be able to travel as needed EST FedEx Freight, Inc FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at ADAAssistance@fedexfreight.com. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. 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