Position Overview We are seeking a strategic, forward-thinking Operations Manager to lead and elevate performance across multiple Norcal locations. This high-impact leadership role blends operational excellence with data-driven decision-making and emerging AI capabilities to optimize scheduling, improve patient access, and drive scalable growth. The ideal candidate is not only experienced in healthcare operations but also embraces analytics, automation, and AI-enabled tools to modernize workflows and enhance organizational performance. What You'll Do Operational Strategy & Execution Lead multi-site operations with a focus on efficiency, scalability, and performance optimization Partner with executive leadership, clinical teams, and administrative staff to align operations with strategic goals Champion innovation by integrating data, automation, and AI into operational processes Scheduling & Capacity Optimization Oversee provider and clinic scheduling across all locations to maximize access and resource utilization Design and implement standardized scheduling templates and staffing models Leverage predictive analytics and AI tools to forecast demand, identify capacity gaps, and optimize scheduling in real time Data, Analytics & AI Integration Own and evolve productivity reporting across all sites, including provider output, visit volume, and operational efficiency Build and maintain dashboards using advanced analytics tools (Excel, BI platforms, EMR reporting) Utilize data modeling and AI-driven insights to identify trends, predict bottlenecks, and inform decision-making Explore and implement automation or AI solutions to streamline reporting, scheduling, and operational workflows Workflow Innovation & Process Improvement Identify operational bottlenecks and redesign workflows using data-backed insights Develop and maintain SOPs for scheduling, reporting, and operational processes Lead cross-functional initiatives, including digital transformation and process automation projects Train teams on new tools, systems, and data-driven practices What You Bring 3+ years of healthcare operations leadership experience (multi-site environment strongly preferred) Strong expertise in provider scheduling, template design, and clinic workflow optimization Advanced analytical skills with experience in data visualization, reporting, and performance metrics Experience with or strong interest in AI tools, predictive analytics, automation, or healthcare technology innovation Proficiency with EMR systems, scheduling platforms, Excel, and BI/reporting tools (e.g., Power BI, Tableau, etc.) Demonstrated ability to translate data into actionable operational improvements Strong leadership presence with the ability to influence across teams and drive change Spanish language skills are a plus College Degree preferred Why Join Us Opportunity to lead operational transformation in a growing healthcare organization Direct exposure to leadership with the ability to shape strategy and implement modern, data-driven solutions A forward-looking environment embracing analytics, automation, and AI to improve patient care and access Benefits Competitive compensation 401(k) Health, dental, and vision insurance Paid time off Location Sacrmento/Yuba/Chico Location

NORCAL LOCATIONS

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to travel to all of our Northern California location?

Experience:

Healthcare Operations:

2 years (Preferred)

Work Location:

In person