Essential Job Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Directly lead Operations Managers and oversee the performance of Office Managers and clinic staff. Establish operational standards and ensure consistent execution across all clinic locations. Maintain full operational P&L accountability for assigned clinic operations.

Monitor financial performance including:

Revenue and visit volumes Provider productivity Value-based performance Expense management Identify operational opportunities to improve financial performance while maintaining quality of care. Partner with finance leadership on budgeting, forecasting, and performance reviews. Own the performance management framework for clinics, including operational KPIs and scorecards. Monitor and improve performance metrics such as: Patient access Visit volumes Provider productivity Patient experience Risk adjustment performance Quality metrics Implement process improvements to enhance operational effectiveness. Present clinic performance updates and improvement plans to executive leadership. Partner closely with the Chief Medical Officer, Medical Directors, and provider leadership to support clinic performance. Ensure strong operational support for physicians and advanced practice providers. Lead initiatives that improve provider experience, clinical workflow, and productivity. Facilitate communication between operational teams and clinical leadership.

Required education and experience:

The requirements listed below are representative of the knowledge, skills, and/or ability required.

Minimum Education required:

Bachelor's degree in healthcare administration, Business Administration, or related field. Master's degree (MBA, MHA, MPH)preferred.

Minimum Experience Required:

7+years of healthcare operations leadership experience. Multi-site clinic management experience. Experience managing clinic P&L performance. Proven ability to lead operational improvement initiatives. Strong leadership and team development experience. Experience in value-based care environments (Medicare Advantage, ACO, risk-based contracts) preferred. Experience managing large physician networks or MSO-supported practices preferred.

Minimum Knowledge and Skills Required:

Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in afast-paced environment. 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