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Citi
Wealth - Citigold, Summer Analyst, Singapore, 2027
Career Insights for Vice President of Operations
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Based on Florida data
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What they do
A Vice President of Operations oversees all operations for a company or organization. Manages product development, construction, production, purchasing, and customer service as well as preparing budgets, overseeing scheduling and monitoring budget costs.
$190,961 / year median in Florida
+11% projected growth
Job Description
Wealth
- Citigold, Summer Analyst, Singapore, 2027 Citi
- 3.9 Tampa, FL Job Details Full-time $103,920
- $155,880 a year 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Customer communication Team leadership Change management Bachelor's degree Financial services Corporate actions support Financial markets knowledge Full Job Description Discover your future at Citi Working at Citi is far more than just a job.
Job Overview Overview:
The Vice President of Americas Asset Servicing is a key leadership role responsible for driving the operational efficiency, accuracy, and compliance of Asset Servicing functions across the Americas. This position requires strong analytical and problem-solving capabilities, a deep understanding of the diverse market practices across the Americas, and a proven ability to manage high-risk operational processes. The Vice President will be responsible for implementing process enhancements, identifying opportunities for automation, and strengthening the control environment to reduce operational risk while delivering a superior client service experience.Responsibilities:
Process Optimization and Improvement:
Identify and implement opportunities for process automation, simplification, and standardization across the Americas to enhance operational efficiency, reduce operational risk, and improve scalability.Training & Development:
Develop and implement comprehensive training programs for Americas Asset Servicing teams, ensuring a high level of competency, adherence to best practices, and continuous skill development.Team Management & Development:
Manage, mentor, and develop the corporate actions teams, fostering a culture of accuracy, accountability, and continuous improvement while implementing targeted training programs to address the complexities.Complex Issue Resolution:
Serve as a key escalation point for complex operational issues, conducting in-depth root cause analysis and implementing effective, sustainable solutions that can be applied across the Americas.Root Cause Analysis & Solution Implementation:
Conduct sophisticated, in-depth analyses to identify the root causes of systemic operational challenges within LATAM Asset Servicing, spearheading the development and implementation of solutions.Metrics and Reporting:
Ability to analyze operational metrics, identify critical trends, and pinpoint areas of opportunity for process enhancement and risk reduction.Strategic Stakeholder Relationships:
Cultivate and sustain strategic relationships with critical stakeholders, including clients, internal business units, and global product partners, to enhance service delivery.Drive Strategic Initiatives:
Lead and drive strategic initiatives focused on transforming process efficiency, significantly reducing operational risk, and enhancing overall client satisfaction across the Americas Asset Servicing landscape.Qualifications:
8+ years of experience in financial services operations, with significant expertise in all aspects of corporate actions, including both NAM and LATAM markets. Demonstrated leadership experience with a proven ability to manage operational teams, drive change, and enhance processes in a high-volume environment. Comprehensive knowledge of a wide array of investment instruments and the specific nuances of corporate action processing in the Americas. Strong analytical, problem-solving, and decision-making skills, with experience in implementing process improvements (e.g., automation, workflow redesign). Excellent communication and interpersonal skills, with the ability to articulate complex information to a variety of internal and external stakeholders.Education:
Bachelor's/University degree in Finance, Accounting, or a related field.Job Family Group:
Operations- Transaction Services
Job Family:
Asset ServicingTime Type:
Full timePrimary Location:
Tampa Florida United StatesPrimary Location Full Time Salary Range:
$103,920.00- $155,880.
- Most Relevant Skills Please see the requirements listed above.
- Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Aug 31, 2026- Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening.
- AI Notice and Right
- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.