We are a thriving, community-focused financial institution with approximately $450 million in assets. We are seeking an adaptable, hands-on Assistant Vice President (AVP) for Back-Office Banking Operations. In a community bank environment, efficiency and versatility are key. We are looking for someone to aid in our daily operations and help lead a small team in customer service. This person will be vital to the smooth operation of the bank. Adaptability and the ability to multi-task are key.

Core Responsibilities Daily Workflow Management:

Supervise and actively assist with daily back-office functions, including ACH processing, domestic wire transfers, check clearing, and mobile deposit capture.

Reconciliation & Balancing:

Oversee daily general ledger (GL) reconciliations, manage suspense accounts, and research/resolve complex transaction exceptions or balancing errors.

Team Leadership & Backup:

Manage a small, cross-trained operations team. Provide direct backup for critical processing tasks during staff absences or high-volume periods.

Compliance & Audit Readiness:

Maintain strict internal controls to prevent fraud. Ensure full compliance with Reg CC, Reg

E, NACHA

rules, and BSA/AML guidelines. Gather data and documentation for internal, state, and federal regulatory audits.

Vendor Management:

Monitor service level agreements (SLAs) with core processors, card networks, and third-party operational vendors. Jack Henry

CIF 20/20

previous experience a plus.

Required Skills and Qualifications Experience:

Minimum of 3-5 years of operations experience in a community bank or credit union, including at least 1 year in a supervisory role.

Community Bank Agility:

Proven ability to manage multiple operational disciplines simultaneously and pivot quickly between management tasks and administrative processing.

Technical Skills:

Experience using standard community bank core platforms (Jack Henry CIF 20/20 or Silverlake a plus) and online banking administrative tools.

Problem Solving:

Strong analytical skills to troubleshoot system errors, balancing discrepancies, and customer transaction disputes.

Regulatory Literacy:

Strong working knowledge of community bank regulatory requirements, federal compliance rules, and deposit operations guidelines.

Pay:

$48,535.55 - $58,451.41 per year

Benefits:

401(k) matching Health insurance Paid time off Profit sharing Tuition reimbursement

Work Location:

In person