Chief Leadership Officer Role Purpose The Chief Leadership Officer (CLO) exists to develop strong leaders, ensure operational excellence, and steward the business well. This role leads with a servant's heart and an operator's mindset—driving people development, food safety, operational consistency, and financial performance while supporting business growth and long-term success.

Primary Responsibilities Leadership & Culture:

Develop, coach, and retain leaders who live out Chick-fil-A's Core Values while modeling servant leadership.

Operational Excellence:

Ensure consistent execution of Chick-fil-A systems, standards, and brand expectations across all dayparts.

Food Safety:

Champion food safety as a non-negotiable priority and hold leaders accountable to training, certification, and compliance.

Financial Stewardship:

Lead with strong understanding of profit and loss, labor management, food cost, and controllable expenses.

Systems & Development:

Develop and refine systems that improve consistency, efficiency, and scalability.

Business Growth:

Support sustainable growth by strengthening leadership capability, systems, and performance.

Leadership Alignment:

Align leadership execution with ownership vision through clear communication, accountability, and follow-through. Measures of Success Confident, values-driven leaders who own people and results Consistent food safety and operational excellence Strong financial performance and stewardship Scalable systems that support growth Engaged team members and a remarkable guest experience

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Retirement plan Vision insurance

Work Location:

In person