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NY
New York City
Senior Advisor for Modernization Programs
Career Insights for Vice President of Operations
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What they do
A Vice President of Operations oversees all operations for a company or organization. Manages product development, construction, production, purchasing, and customer service as well as preparing budgets, overseeing scheduling and monitoring budget costs.
$178,944 / year median in New York
+11% projected growth
Job Description
THE ACTUAL SALARY RANGE FOR THIS POSITION IS
$130,000- $165,000.
- Work closely with the modernization programs to develop clear programmatic pipelines and to lead process improvement efforts for how Operations engage with each program.
- Coordinate with Strategy & Innovation and other teams to develop an effective and efficient operating model for Trust sites, including preparing Maintenance & Operations (M&O) budgets.
- Review and help facilitate potential operational changes required for successful management of CompMod sites.
- Coordinate with Learning & Development to plan and implement all required trainings for staff working at modernized properties to ensure skill sets match new equipment systems and service goals.
- Support the Real Estate Department, the Public Housing Tenancy Operations team, and Property Management Operations in ensuring developments are prepared to convert to Project-Based Section 8, via either the Trust or PACT programs.
- Lead project management efforts for all operations-focused workstreams for the Trust sites, including IT, property transition, hiring, and conversion to Section 8
- with a special focus on the Section 8 lease signing process.
- As needed, visit and work from NYCHA developments and Borough offices to address and resolve various issues affecting Property Management Operations; work closely with Property Management to ensure they have what they need to be successful in working with the modernization programs.
- Help coordinate major conversion and modernization efforts including voting, relocation, lease signing, and other efforts as needed.
- Participate in construction scoping discussions and ensure Operations requirements are represented in project scopes. Act as Proxy of the COO
- Represent COO in meetings and on committees.
- Collaborate with the senior management team and provide project management and support, where necessary.
- Diagnose and troubleshoot key organizational challenges, as needed, on behalf of the COO. Special/Strategic Projects
- Support high-priority projects related to conversions and modernizations on an as-needed basis (for example, implementation of the Fulton Elliott-Chelsea Bridge Plan).
- Evaluate, plan, and execute potential operational partnerships with development partners, including joint management prior to conversion and targeted system management post conversion.
- Oversee metric tracking and coordinate comparative data analysis of impact of modernization programs on residents and operations.
SPECIAL ASSISTANT TO THE DEPUT
- 95725 Minimum Qualifications 1.
- Excellent Communicator
- Ability to communicate expertly and clearly, both written and verbal, to think on one's feet with a calm and pleasant demeanor to artfully influence and persuade, and to render diplomatic approaches while remaining focused on the agency's goals and priorities.
- Liaison & Partner
- Establish a strong network of relationships amongst Operations staff and other parts of the organization and develop creative partnerships to add value for residents or the agency.
- Project Manager
- A 'nimble' thinker who is results-oriented and deadline-driven, and possesses the ability to work independently as well as collaboratively, and to shift priorities in an ever-changing work environment can get things done quickly and accurately and is skilled at problem solving in order to expertly field both internal and external requests.
- Performance Tracking
- Understanding operations dashboards and have the ability to use this information to guide modernization planning.
- Integrity
- Possess the highest degree of integrity, supported by a flawless record of maintaining confidentiality.
- Humility
- Comfortable leading as well as executing and taking constructive input from multiple sources.