Hilton Grand Vacations focuses on developing memorable experiences for guests, with team members central to that mission. In the role of Document Services Coordinator, you will help ensure contract sales documents are precise and adhere to regulations, maintaining outstanding operational standards. Receive and validate contract packages sent from site. Notify site of discrepancies. Audit contract documents for accuracy of execution and compliance to company policies. Assign error task to site as warranted. Receive and review correspondence, i.e. rescission letters, owner kits, etc. Receive shipments of contracts from sites, document contracts received in TSW, and run reports to be included in audit process. Manage contract workflow in TSW to disposition status changes daily, i.e. rescission cancels, NSFs, Credit Card Chargebacks. Prepare contract packages and cancellations to be sent to the imaging department daily. Provide customer service to field offices and corporate partners to resolve document issues. Maintain a minimum average production level as set by management. Provide support and PTO coverage for DSC audit team as required. Represent the Hilton Grand Vacations values of Hospitality, Integrity, Leadership, Collaboration, Responsibility, Now. Complete all required Company training/compliance courses assigned. Adhere to Company standards and maintain compliance with all policies and procedures. Perform other related duties as assigned.