Responsibilities:

Manage credentialing files by collecting, reviewing, and updating required documentation to keep records complete and current.
Enter and maintain provider or role-related information in internal systems with a strong focus on accuracy and timeliness.
Communicate with stakeholders by email and other channels to resolve missing information and support credentialing activities.
Track application status, follow up on outstanding items, and help ensure deadlines are met throughout the credentialing process.
Use Microsoft Outlook to coordinate correspondence, schedule follow-ups, and organize credentialing-related communications.
Provide customer-focused assistance when responding to questions about documentation, status updates, and process requirements.
Review submitted materials for completeness and escalate discrepancies or issues that require additional attention.

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