New Business Development - East
ThermoFisher Scientific
Cambridge, MA (In Person)
$118,737 Salary, Full-Time
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Job Description
- Work Schedule
- Standard (Mon-Fri)
- Environmental Conditions
- Office
- Job Description
- As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale.
Impact:
- You will drive measurable growth in service contract attachment, expand new business pipeline, and build a scalable connectivity funnel—helping increase recurring revenue and long-term customer value.
Key Responsibilities:
- Drive Service Contract Attachment
- + Grow net-new service contract bookings through proactive prospecting and account expansion + Increase point-of-sale (PoS) attachment by partnering closely with instrument sales and channel teams + Identify gaps in service coverage across the installed base and convert them into contract opportunities + Support at-risk renewals to protect and expand revenue + Build and execute account plans that increase service penetration and customer lifetime value •Build and Convert New Business Pipeline•+ Create and manage a strong pipeline of qualified opportunities, with clear next steps and accurate forecasting + Generate demand through direct outreach, campaigns, and cross-functional collaboration + Use CRM and data insights to track progress, improve conversion, and drive accountability •Develop Connectivity Opportunities•+ Identify and qualify connectivity opportunities that complement service contracts + Lead connectivity sales cycles from discovery through close, independently or with technical partners + Explain technical capabilities in simple terms and connect them to customer outcomes + Partner with product and technical teams to design solutions that fit customer environments •Lead Complex Deals•+ Own negotiations and close enterprise-level and multi-site agreements + Structure solutions that combine service contracts, connectivity, and recurring revenue models + Navigate multiple stakeholders, including procurement, operations, and technical teams •Engage Strategically with Customers•+ Build relationships with new and underpenetrated accounts, including key decision-makers + Position service and connectivity as solutions that improve uptime, compliance, and productivity + Capture customer feedback and use it to refine account strategy and inform internal teams •Collaborate Across Teams•+ Partner with instrument sales, service teams, renewals, and channel partners to maximize attachment and pipeline growth + Align stakeholders around priorities and drive coordinated execution + Support channel-led opportunities and expansion efforts •
Requirements:
- + Bachelor's degree or equivalent experience + 5+ years of sales experience, including strong success in new business development roles. 7+ years, ideal. + Proven ability to build pipeline and close complex deals with multiple stakeholders + Track record of driving service contract or recurring revenue growth
Preferred Experience:
- + Experience selling service contracts, aftermarket services, or lifecycle solutions + Exposure to connectivity, digital, or network-based solutions + Background in laboratory instrumentation or life sciences + Strong consultative selling skills with both technical and business audiences
Work Environment:
- + Field-based with regular customer engagement + Approximately 50% travel + Preferred location: New England
- Compensation and Benefits
- The salary range estimated for this position based in Massachusetts is $95,000.
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