We are looking for a Licensing Specialist to support agent onboarding and contracting activities while delivering a high level of service throughout the process. This contract opportunity with potential for a permanent role is based in Minnesota and is ideal for someone who enjoys administrative coordination, problem-solving, and improving day-to-day workflows. The person in this role will help maintain accurate contracting records, respond to agent needs, and contribute to a collaborative team focused on timely, efficient execution.

Responsibilities:

Prepare and submit contracting packets, licensing documents, and related forms for new and existing agents and agencies with a strong focus on accuracy and completeness. Track pending submissions and conduct regular follow-up to help move paperwork through approval stages without unnecessary delays. Manage agent profile updates and contract revisions while identifying practical ways to simplify and improve the overall process. Use working knowledge of insurance-related products, services, and procedures to investigate issues and support timely resolution for agents. Meet established service expectations by handling tasks efficiently, maintaining organized records, and prioritizing deadlines effectively. Navigate carrier portals and follow carrier-specific procedures to complete submissions, verify status updates, and address processing issues. Partner closely with colleagues to support shared objectives, provide backup when needed, and contribute to a positive team environment. Communicate professionally through email and other channels to answer questions, provide status updates, and ensure a smooth experience for agents. High school diploma required. At least 1 year of experience in an administrative, coordination, or related support role. Strong computer proficiency, including the ability to type at least 50 words per minute. Working knowledge of Microsoft Word and Excel. Familiarity with Gmail or other email platforms; experience with Salesforce and Google Workspace is preferred but not required. Ability to manage multiple priorities at once in a fast-paced setting while maintaining close attention to detail. Strong organizational, customer service, and time management skills. Ability to work both independently and collaboratively while adapting positively to changing priorities. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .