Location 1017 Middlefield Road Redwood City, 94063 Description The City of Redwood City is pleased to announce a newly created Deputy Building Official position, dedicated to front counter operations within the Building division. The successful candidate will serve as the primary point of contact for residents and contractors providing accurate, accessible guidance on building code requirements and application procedures at the counter, while supervising and supporting the front counter team to ensure consistent, high-quality customer service. This position reports directly to the Community Development Services Manager/Chief Building Official and assists in the administration and leadership of the Building Division's daily operations; supporting the safety and compliance of construction activities throughout the city. The role advances the Community Development department's mission through a commitment to customer focus, service excellence, problem solving, community interests and continuous improvement. Primary organizational responsibilities include ensuring efficient service delivery and exceptional customer service and working collaboratively with staff, consultants, other departments and members of the public. Please click on the PDF link below to review the complete job announcement and review the job description. Additional Ideal Candidate The ideal candidate will embrace the City's emphasis on excellent customer service and have demonstrated experience and skills in the following areas: Direct supervisory experience over inspection, plan check, or permit center staff. Strong working knowledge of California Building Code, Residential Code, Green Building Standards, Energy Code, International Property Maintenance Code (IPMC) and related local/state regulations. Experience managing complex or high-volume permit/inspection workloads. Sound judgment in addressing staffing gaps and operational bottlenecks under pressure. Experience working with and managing consultants and development team. Track record of staff coaching, performance management, and professional development. Excellent organizational and time management skills and experience managing and meeting multiple, overlapping project timelines and deadlines. Excellent writing and presentation skills and experience communicating complex planning concepts to diverse audiences. Additionally, the ideal candidate will be someone who: Is self-directed, accountable, and comfortable making final determination under time pressure and public scrutiny. Is a passionate leader with strong interpersonal skills who can effectively supervise, coach, and support inspection and plan check staff. Communicate clearly and diplomatically with contractors, developers, architects, and the public. Maintains composure and professionalism when handling appeals, complaints, or conflicting stakeholder interests. Benefits Please see the job announcement brochure for more details. Special Instructions A City job application, resume, and complete responses to the supplemental questionnaire are required. The questionnaire is a key component of your application and will be used to evaluate your qualifications and relevant experience against the requirements of the position. The response you provide will be used to further identify applicants who are best qualified to continue in the selection process for the position. Responses must be consistent with the employment history of your application. Stating "See Resume" in the work experience section of the application will result in the application being considered incomplete and subject to disqualification. Resumes may be attached separately but will not be accepted in lieu of a city application. Failure to complete the supplemental questionnaire will result in an incomplete packet and disqualification from the recruitment process. While there is no strict minimum or maximum word count, we encourage you to reflect on the prompts and submit thoughtful and complete answers. Prior to appointment, candidates will be required to pass a background check (at no cost to the candidate) including the following: Criminal History Check DMV Check Department of Justice Fingerprints Reference Check Recruitment Contact Contact email: Sgoel@redwoodcity.org