Corporate Partnership and Business Development Manager Mountain America Center -

Idaho Falls, Idaho Department:

Ticketing Reports To:

Director of Ticketing FLSA Status:

Exempt, Full-Time Position Summary The Corporate Partnerships and Business Development Manager is responsible for generating revenue through the sale and renewal of premium seating products, corporate partnerships, sponsorships, and group sales opportunities at the Mountain America Center. This position serves as the primary relationship manager for assigned corporate partners, suite and loge holders, and premium seating customers while actively developing new business opportunities throughout the region. Working closely with the Director of Ticketing and venue leadership, this role is responsible for prospecting, cultivating, and retaining corporate relationships that enhance the guest experience and drive venue revenue. The Corporate Partnerships & Business Development Manager maintains an active sales pipeline, oversees sponsorship fulfillment, supports premium sales strategies, and serves as an ambassador for the Mountain America Center within the community. This position serves as a key member of the venue leadership team and embodies the Mountain America Center culture of Get It Done, Power In Unity, and Best of the Best. Areas of Responsibility Essential Duties and Responsibilities Generate revenue through the sale of suites, loge seats, premium hospitality products, and corporate partnership packages. Prospect, cultivate, and close new business opportunities through networking, outbound sales efforts, referrals, and community engagement. Develop and maintain strong relationships with existing partners to maximize retention and renewal rates. Serve as the primary point of contact for assigned corporate partners and premium seat holders. Work collaboratively with the resident hockey team on corporate and general sales. Coordinate activation and fulfillment of sponsorship agreements to ensure all partner benefits are delivered. Maintain accurate client records, pipelines, and sales forecasting information in CRM systems. Conduct facility tours and host client meetings and events. Represent the Mountain America Center at community, chamber, and industry events. Assist in the development of annual partnership sales strategies, inventory packaging, and pricing recommendations. Prepare proposals, presentations, contracts, and renewal documentation. Monitor market trends and competitive venue offerings to identify new sales opportunities. Assist with box office sales and show settlements as needed Leadership Expectations The Corporate Sponsorship and Sales Manager is expected to model and reinforce the Mountain America Center's core values: Get It Done Demonstrates initiative and ownership. Solves problems proactively. Maintains a high level of accountability. Focuses on execution and results. Consistently pursues and achieves sales and revenue targets. Maintains an active sales pipeline and follows through on commitments to clients and partners. Power In Unity Builds strong relationships across departments. Promotes collaboration and communication. Supports organizational goals over individual interests. Develops trusted relationships with corporate partners, premium seat holders, and team representatives. Works closely with event, operations, marketing, and ticketing teams to ensure exceptional partner experiences. Best of the Best Pursues operational excellence. Maintains high facility standards. Continuously seeks improvement and innovation. Provides bestinclass customer service and hospitality experiences. Identifies new partnership opportunities and revenuegenerating strategies. Qualifications High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Marketing, Sports Management, Communications, or a related field preferred. 35 years of experience in corporate sales, sponsorship sales, premium seating sales, ticket sales, business development, or a related field required. Prior experience in sports, entertainment, hospitality, event venues, or live entertainment preferred. One year of leadership or supervisory experience preferred. Demonstrated knowledge of consultative selling, account management, and prospecting techniques. Proven ability to build relationships, negotiate agreements, and close sales opportunities. Strong presentation, communication, and networking skills. Experience managing key accounts and client retention initiatives. Basic proficiency with Microsoft Word, Excel, Outlook, and PowerPoint required. Experience utilizing CRM and ticketing platforms preferred. Bonus points for experience with TM1, Archtics, Salesforce, HubSpot, or similar systems. Ability to analyze sales data and identify revenue growth opportunities. Ability to work independently and exercise sound judgment within established policies and assigned authority. Must have a reliable attendance record and flexibility to work days, evenings, weekends, holidays, and changing schedules based on events and client needs. Physical Requirements and Working Conditions Ability to lift and carry up to 40 pounds, with or without reasonable accommodation. Ability to stand and walk for extended periods. Ability to bend, kneel, reach, push, pull, climb stairs, and perform repetitive work. Ability to work both indoors and outdoors in varying temperatures and weather conditions. Ability to work around crowds and in noisy environments. Regular exposure to eventdriven schedules and periods of high activity is expected. About Mountain America Center After opening in November 2022, the Mountain America Center is Eastern Idaho's gateway for live entertainment! This community gem provides 27,000 square feet of event space within the arena space, along with an additional 11,000 square feet of meeting space in the Blue Cross of Idaho Conference Center. The Mountain America Center hosts the Idaho Falls Spud Kings, the

NCDC 2024-25

Dineen Cup National Championship winning junior level ice hockey franchise and hosts a multitude of unique events with the ability to seat 6,000 guests. Our venue welcomes hundreds of thousands of guests through our doors each year, and our dedicated staff strives to -provide all guests with a unique and unforgettable experience with each visit.