We are looking for enthusiastic and qualified individuals to join our Management Team! We have multiple store locations and day and evening shifts available. We are looking for a minimum of 1 year management experience and at least 2 years of Dunkin' experience. Please include a resume. Responsibilities include , but are not limited to:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.
• Exceptional customer service skills with a focus on resolving issues and enhancing customer satisfaction
• Proficiency in POS systems and cash register operations
• Ability to lead and motivate a team, demonstrating strong leadership and team management skills You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins not Dunkin' Brands, Inc.

or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees

Job Type:

Full-time Pay:

$20.00

• $22.

00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person