MedSpa Manager GoodwinRecruiting - 4.0 Closter, NJ Job Details Full-time $80,000 - $90,000 a year 1 hour ago Benefits Paid holidays Dental insurance Paid time off Vision insurance Employee discount Qualifications Vendor relationship building Retail store loss prevention experience Retail industry sales team management experience Establishing local partnerships in a community engagement role Spa experience HIPAA compliance OSHA Experience working in the beauty industry Managing retail teams Merchandising Managing sales strategy or development teams HIPAA Healthcare documentation compliance audits Payment reconciliation for medical billing Sales team management Sales conversion rate (success metric) Sales performance monitoring (sales process improvement strategies) Inventory reconciliation Clinical information systems Retail inventory assessment procedures Clinical documentation Vendor relationship management Vendor communication Profit & Loss statement Leading team collaboration initiatives Partnership marketing Clinical documentation improvement Productivity software Business operations Sales leadership Full Job Description An established, high-performing medical spa is seeking a hands-on leader to oversee daily operations, elevate the client experience, and drive business performance. This role blends operational leadership, team development, and financial oversight in a fast-paced, service-driven environment.

Benefits and Compensation:

Competitive base salary + performance-based bonus structure Comprehensive health, dental, and vision insurance Paid time off and holiday pay Employee discounts on services and retail products Professional development and training opportunities Career growth within a multi-location organization Supportive, team-oriented culture Exposure to advanced aesthetic technologies and treatments

Requirements & Qualifications:

2+ years of experience in a medical spa, dermatology, or aesthetics setting 2+ years of management or leadership experience Strong understanding of medspa operations, including retail and service workflows Proficiency with Microsoft Office Suite and general business systems Ability to work Saturdays as part of a retail/service environment Bachelor's degree preferred (Sales, Marketing, or related field) Strong communication, organizational, and problem-solving skills Experience with EMR systems and compliance standards (HIPAA/OSHA)

Must Haves:

Manage daily reconciliation of sales reports against third-party payment systems and resolve discrepancies Oversee inventory lifecycle including monthly reconciliation of professional-use products against clinician charting Lead daily team huddles focused on sales goals, service standards, and performance metrics Analyze consult-to-treatment conversion rates and implement strategies to improve close ratios Coordinate vendor relationships for equipment maintenance, biohazard disposal, and facility services Own P&L review process, identifying trends in retail/service performance and executing corrective action plans Drive local marketing initiatives including events, partnerships, and community engagement efforts Ensure EMR accuracy by auditing patient charts, consent forms, and clinician documentation Monitor retail shrinkage and implement loss prevention strategies Partner with marketing to align merchandising and promotional campaigns with revenue goals

Preferred Background & Skills:

Experience in a high-volume, multi-location medspa environment Strong background in retail sales strategy and client acquisition Familiarity with inventory management systems (e.g., Milano or similar platforms) Proven ability to lead performance reviews, coach staff, and build high-performing teams Experience managing budgets, forecasting, and cost control initiatives Background in aesthetics equipment and treatment offerings (e.g., injectables, body contouring, skin treatments) Ability to balance client experience with revenue-driven decision making