Med Spa Front Desk Operations Manager

Front Desk Operations Manager -

Med Spa Location:

Madison & Livingston, NJ Pay:

$25+/hour •based on experience

Job Type:

Full-time

REQUIRED

Experience (Non-Negotiable) Minimum 1+ years in a med spa, aesthetic clinic, luxury spa, or salon setting Proven experience in a front desk leadership, coordinator, or management role Strong understanding of aesthetic services (injectables, skincare, devices, etc.) Experience with booking systems (Meevo, AestheticsPro, preferred) Please do not apply if you do not have relevant industry experience. ___________________________________________________________________________________________ As the Front Desk Operations Manager, you are the face and flow of the practice . You will oversee all front-end operations, ensure an exceptional client journey from check-in to checkout, and lead the front desk team with professionalism, efficiency, and warmth.

About Us:

LH Med Spa is a high-end medical spa with two locations in New Jersey. We specialize in injectables, advanced skincare, body contouring, wellness, and more. Our team delivers luxury experiences in a supportive, fast-paced environment.

Your Role:

Manage and lead front desk team and daily operations Report directly to reginal director for any escalated needs Ensure a seamless, elevated client experience from booking through checkout Oversee provider schedules, optimization, and flow of the day Handle client concerns with professionalism and discretion Drive retail, service and package sales Maintain knowledge of all services, products, and promotions Support marketing initiatives and client retention strategies Uphold brand standards, cleanliness, and overall presentation of the space

What We're Looking For:

Highly polished, professional, and client-focused Natural leader with strong communication skills Detail-oriented with the ability to multitask in a fast-paced environment Sales-minded with a passion for aesthetics and wellness Proactive problem-solver who takes ownership Strong communicator and multitasker Must be able to work at both Madison & Livingston locations Must be able to work 1-2 Saturdays/month Bilingual (English/Spanish) is a plus

Why You'll Love It Here:

Competitive pay + growth potential Benefits Employee discounts Supportive, professional team environment If you're passionate about aesthetics, thrive in fast-paced settings, and love creating amazing client experiences - we'd love to connect!

Job Type:

Full-time Pay:

From $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Experience:

Front desk: 1 year (Required) Med spa: 1 year (Required) Ability to

Commute:

Madison, NJ 07940 (Required)

Work Location:

In person