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D&K LOGGING LLC

Dispatcher

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Based on Arkansas data

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$45,764 / year median in Arkansas

+9% projected growth

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Job Description

Job Summary We are seeking a dynamic and highly organized Dispatcher to join our logistics team. In this vital role, you will coordinate the movement of freight and vehicles, ensuring timely and efficient transportation operations. Your expertise in transportation planning, fleet management, and communication will drive smooth dispatching processes, optimize routes, and enhance customer satisfaction. This position offers an exciting opportunity to be at the heart of supply chain logistics, utilizing advanced dispatching software and data analysis skills to keep operations running seamlessly. Responsibilities Coordinate and schedule vehicle dispatches using transportation management systems and vehicle dispatch software to meet delivery deadlines. Communicate effectively with drivers, carriers, customers, and internal teams via multi-line phone systems and phone call management tools to provide clear instructions and updates. Monitor GPS and GIS (Geographic Information Systems) data to track vehicle locations, optimize routes, and ensure compliance with DOT (Department of Transportation) regulations. Manage shipping & receiving schedules, freight documentation, and data entry tasks accurately within logistics platforms such as Oracle Transportation Management. Maintain organized records of dispatch activities, vehicle logs, and incident reports while adhering to internal communication protocols. Provide exceptional customer service by addressing inquiries professionally through phone etiquette and ensuring timely resolution of issues related to transportation or freight. Support supply chain operations by analyzing transportation data to identify efficiencies, troubleshoot delays, and implement process improvements in road transportation operations. Experience Proven experience in dispatching within a logistics or transportation environment, preferably involving fleet management or 3PL (Third-Party Logistics) providers. Familiarity with transportation planning tools such as transportation management systems (TMS), vehicle dispatch software, and GPS tracking technology. Strong knowledge of DOT regulations governing freight transport and road transportation operations. Demonstrated proficiency with Microsoft Office applications for data entry, reporting, and communication purposes. Excellent organizational skills with the ability to multitask efficiently across a multi-line phone system while managing internal communication channels. Analysis skills for reviewing logistics data to improve dispatching strategies and operational workflows. Effective communication skills paired with professional phone etiquette to liaise confidently with drivers, customers, vendors, and team members. Ability to adapt quickly in a fast-paced environment while maintaining attention to detail in shipping & receiving documentation. Join us as a Dispatcher and become a key player in delivering exceptional logistics solutions! Your dedication will help streamline operations, improve efficiency, and ensure our customers receive their freight on time—all while working in a collaborative environment that values your organizational talents and communication skills.
Pay:
$1,000.00 - $1,200.00 per week
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance People with a criminal record are encouraged to apply
Education:
High school or equivalent (Required)
Experience:
Dispatching:
1 year (Required)
Language:
English (Required)
Location:
Cove, AR 71937 (Preferred) Ability to
Commute:
Cove, AR 71937 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health and Wellness Programs
  • Health Insurance