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SO
State of Arizona
Police Comm Dispatcher
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$47,522 / year median in Arizona
+7% projected growth
Job Description
Job No:
539401Work Type:
Full-time Location:
TUCSON Categories:
Administrative Support/Customer Service,Communication/Community Relations,Law Enforcement/Detective/Corrections/Protective Services,Misc/Other/Not ApplicableDEPARTMENT PUBLIC SAFETY
Visit our website at www.azdps.govPOLICE COMMUNICATIONS DISPATCHER DPS
This recruitment will be used to establish an 18-month eligibility list to fill current and future vacancies in Tucson. Under direct supervision during training period, and under limited supervision thereafter, is responsible for simultaneously operating a multi-channel radio console and a multi-line telephone, while maintaining computer-aided dispatch systems and other computer systems. Responsible for receiving, coordinating and disseminating critical information from various sources and maintaining radio contact with mobile/field units to monitor response, progress and any needed support. This position works in the Communications Center which is responsible for answering 9-1-1 calls in a 24/7 operation. Requires a high school diploma or G.E.D. and one (1) year of clerical, customer service or public contact experience.ADDITIONAL REQUIREMENTS
: Must obtain ACJIS Terminal Operator Certification within six months of hire and maintain certification throughout the course of this assignment with the Department. Must be able to type a minimum of 40 words per minute or equivalent keystrokes in CAD and/or other computer programs for accurate and timely information entry within six months of hire. Holidays, weekends, irregular hours and shift work may be required with possible extension of shift hours, at times with short notice. Limited travel is necessary.WORKING CONDITIONS / PHYSICAL REQUIREMENTS
: 24 hour/7 day emergency dispatcher center operation setting. Work is performed in a confined area with limited mobility. May be required to sit for extended periods of time with limited or no breaks. Must successfully complete the examination process. DPS If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).- Accrued vacation pay and sick days
- 10 paid holidays per year
- Deferred compensation plan
- Top-ranked retirement plans
- Affordable medical, dental, vision, life, and short & long-term disability insurance plans
- Employee Assistance, Peer and Family Support Programs
- Bus Cards (Subsidized partially by the State)
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).