Police Dispatcher III (Multiple Positions)

Police Dispatcher III (Multiple Positions)

Company:

The University of Arizona

Job Location:

Tucson, Arizona

Category:

Police and Public Safety

Type:

Full-Time Posting Number:

req26966

Department:

University Police Department Location:

Tucson Campus Address:

Tucson, AZ USA Position Highlights The Police Dispatcher III promotes a safe University environment, to learn, work, and visit. They provide oversight and management of health and safety programs that protect the environment, provide safe and healthy conditions at the institution, and comply with laws and regulations. They establish processes to be followed in the event of an emergency. The Police Dispatcher III provides law enforcement, loss prevention and/or security services to the community to protect life and/or property, promote order, and preserve the general welfare through enforcement and/or education of state laws and referral of applicable university rules and regulations. The UAPD has a Step Compensation plan for Dispatchers, the step plan begins at $21.635. Visa sponsorship is not available for this position. Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of

A/ASU/NAU

tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here. Duties & Responsibilities Receives

and transmits routine and emergency telephone and radio traffic.

Dispatches

and coordinates police, fire, animal control, and other services.

Monitor

alarm panels and cameras.

May

store records and/or check warrants.

Receives

and responds to emergency and non-emergency calls including enhanced 911,

and non-emergency calls from the public.

Processes

and evaluates information received, prioritizes calls and dispatches

appropriate units.

Relays

pertinent information in a factual and concise manner; relays instructions

or inquiries from remote units.

Monitors

and coordinates public safety personnel activity and assignments via

police radio.

Monitors

and enters statuses, locations, and activity of public safety personnel on

a computer-aided dispatch (CAD) system.

Monitors

security cameras, fire and intrusion alarms and dispatches

accordingly.

Operates

computer terminal to make inquiries into computerized databases to

retrieve motor vehicle information and other criminal record files, as

requested, following prescribed policies and procedures.

Enters

data from officer reports into criminal information system on computer.

Accesses,

enters, and maintains sensitive data in local/state/national databases as

necessary for investigative purposes.

Monitors

teletype messages and relays important information to officers.

Utilizes

technology such as computers, radio systems, telephones, fax machines and

other communication equipment to complete job tasks.

Maintains

appropriate security and confidentiality of information created or

encountered in the performance of assigned duties.

Obtains

complete and accurate information and quickly disseminates information,

both in typewritten and verbal form; copies down long sequences of numbers

or addresses; may be required to keep handwritten detailed logs of work at

a quick pace.

Keeps

informed of departmental regulations, policies, and procedures. Knowledge, Skills, and Abilities (KSAs): Knowledge

of applicable State and Federal statutes, rules, ordinances, codes,

regulations, governing dispatching.

Knowledge

of Department policies and procedures.

Skill

in determining priorities and handling high-pressure situations.

Skill

in observing situations analytically and objectively and recording them

clearly and completely.

Skill

in communicating clearly and concisely and relaying details accurately.

Skill

in written communication.

Skill

in handling a high volume of telephone calls.

Skill

in typing with high accuracy.

Skill

in quick decision-making during emergency situations.

Skill

in assessing, analyzing, identifying, and implementing solutions to

complex problems.

Skill

in establishing and maintaining effective working relationships.

Skill

in handling situations firmly, courteously, tactfully, and impartially.

Skill

in recalling numerous details and essential information.

Skill

in operating radio, telephone, keyboard, computer terminal, and related

communications equipment.

Ability

to react quickly and calmly in emergencies.

Ability

to create and maintain manual and automated logs and other records of

public safety communications activities.

Ability

to read and interpret maps to determine locations. This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve. Minimum Qualifications High school diploma or high school diploma equivalency is required.

Five years of relevant experience required.

Candidates must pass a computerized and oral examination for consideration, followed by an in-depth background investigation, to include passing a psychological examination and polygraph hearing test.

FLSA:

Non-Exempt Full Time/Part Time:

Full Time Number of Hours Worked per

Week:

40

Job FTE:

1.0

Work Calendar:

Fiscal Job Category:

Protection and Safety Benefits Eligible:

Yes -

Full Benefits Rate of Pay:

$18.15-$22.69

Compensation Type:

hourly rate Grade 4 Compensation Guidance The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity. The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator. Career Stream and Level OC3 Job Family Police & Security Job Function Protection & Safety Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department)

Number of Vacancies:

2 Contact Information for Candidates HR-OPS@arizona.edu

Open Until Filled:

Yes Documents Needed to

Apply:

Resume Special Instructions to Applicant Once your application is received, you will receive an email with instructions on how to access and complete the Personal History Questionnaire (PHQ). We strongly encourage you to complete and submit the PHQ as soon as possible. Notice of Availability of the Annual Security and Fire Safety Report In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.

Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu. HigherEd360 is part of the HigherEdJobs network.