Dispatcher

CUPERTINO TOWING - 3.0

Antioch, CA Job Details Full-time $17 - $20 an hour 5 hours ago Benefits Health insurance Dental insurance Vision insurance Qualifications Fleet GPS tracking Phone communication Phone call screening Dispatching Real-time vehicle tracking Dispatch software communication Full Job Description Cupertino Towing, a leader in the towing industry is seeking a skilled employee for their Dispatcher position! We believe that our employees are our number one asset, and we treat them accordingly. For that reason, we have the highest standards in the industry and are seeking candidates that are clean cut/well-groomed and customer service oriented. Essential Duties and Responsibilities include the following. Other duties may be assigned. Answers phones in a timely, friendly and professional manner. Investigates the needs of the caller to appropriately dispatch the best service vehicle and driver to meet the needs of the customer and the goals of the company. Dispatch calls for service based on the skills needed to assist the customer, driver proximity to customer and type of service vehicle needed. Exchange information with the dispatcher during shift change so that they are informed and ready for business. Keep accurate records of the time of departure or dispatch, time of arrival (10-97) and time of call completion (10-98), tow destinations, all COD charges and/or AAA additional charges (Plus, Premier, Battery); strictly follows company processes for clearing calls, including complete and accurate documentation. Use GPS tools to track the location of company vehicles to aid and assist in prompt service and document progress and or delays in encountered in our providing service.

Qualifications:

Open availability Able to multi-task Experience is great, but we are happy to train! If you are interested in this job opportunity, please submit your resume in response to this posting. All resumes must be in the form of an attachment or it will not be reviewed. Our company is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations

Job Type:

Full-time Pay:

$17.00 - $20.00 per hour

Benefits:

Dental insurance Health insurance Vision insurance People with a criminal record are encouraged to apply

Experience:

Dispatching:

1 year (Preferred) Ability to

Commute:

Antioch, CA 94509 (Required) Ability to

Relocate:

Antioch, CA 94509: Relocate before starting work (Required)

Work Location:

In person