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Wayne Perry, Inc

Dispatcher - Service Technicians

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$53,202 / year median in California

+8% projected growth

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Job Description

Dispatcher - Service Technicians Wayne Perry, Inc - 3.6 Buena Park, CA Job Details Full-time From $20 an hour 1 hour ago Benefits Health savings account Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Vision insurance 401(k) matching Gym membership Life insurance Qualifications Computer operation Confidential information handling Writing skills Workplace dispute resolution Administrative experience High school diploma or GED Desktop applications Typing Productivity software Grammar Experience Quality data entry Office experience Full Job Description We are a professional but casual office within the Construction and Maintenance Fueling Industry seeking a motivated and enthusiastic applicant. We are looking for a positive, motivated, diligent, driven, and personable team player to take on the assignment of dispatcher and database maintenance as well as assist in administrative duties including heavy data entry.
Benefits Offered:
Medical, Dental, and Vision options Life Insurance ($40k Employer Paid) Life Lock (Identity Protection) provided free to all employees PTO Holidays & Floating Holiday 401k with company match
FSA, HSA
Supplemental Insurance available (voluntary life, short/long term disability, accident, critical illness, etc.) Gym reimbursement
Tuition Reimbursement Duties and Responsibilities:
Use and maintenance of service call database while dispatching technicians to maintenance jobs Schedule, dispatch, and communicate with field technicians frequently throughout the day Heavy data entry Overtime required at times Administrative backup for office Other related duties as assigned
Education and Experience:
High school diploma, or equivalent, required Dispatch experience a plus, but not required 1+ years in an office environment
Required Skills and Abilities:
Type 55+ WPM Excellent computer skills Must be proficient in Microsoft Office Suite and related programs. Ability to multitask, prioritize, organize, and meet tight deadlines Must possess quality in writing skills (spelling, grammar, punctuation, etc.) Effective communications skills -- written and verbal Must be able to work autonomously and collaboratively in a team setting Excellent attention to detail and accuracy in data entry Strong interpersonal skills, build work relationships, and conflict resolution Ability to work overtime, including weekends, if needed Dependable/attendance is key Must be able to maintain confidentiality Efficiently coordinate multiple projects
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer. Ability to lift up to 25 lbs. (infrequent)
Job Type:
Full-time Pay:
From $20.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Education:
High school or equivalent (Required)
Experience:
office: 1 year (Preferred) dispatch: 1 year (Required)
Work Location:
In person