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AC
Agua Caliente Casinos
Dispatch Officer (Full Time) (36770)
Entry-Level JobVerifiedNo experience needed
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$53,202 / year median in California
+8% projected growth
Job Description
Dispatch Officer (Full Time) (36770) Agua Caliente Cathedral City - Cathedral City, CA 92234 Apply Overview Position Type Full Time Category Security Apply Description Ensures the security and safety of the guests, team members, cash and physical assets of the Hotel and Casino. Essential Duties and Responsibilities (other duties may be assigned) Monitors and responds to all incoming radio transmissions.
Coordinates, directs, and reports all incoming radio and telephone communication. Dispatches appropriate Security personnel for assignment.
Contacts local law enforcement, fire department, or other emergency personnel as directed in the event of emergency activity. Provides information as requested by Security and Agua Caliente Gaming Commission personnel.
Ensures the safety and security of guests, team members, cash and physical assets of the Tribe. Maintains proper radio communication and phone etiquette with On-Duty Security personnel, casino staff, and the general public. Maintains a constant surveillance throughout each monitored area watching for irregularities including, but not limited to, criminal activity, policy violation and other suspicious activity. Reports, records and maintains any suspicious activity captured on video tape with the approval of the Security Supervisor or above. Immediately reports suspicious or unusual activities to Security Supervision.
Monitors and records an overview of non-gaming activity occurring in each monitored area via CCTV (closed circuit television).Maintains VHS tape, CS, DVD, as well as other forms of storage media evidence in libraries.
Inventory and maintenance of Security Surveillance equipment. Monitors and operates Security Surveillance cameras and other recording devices. Reviews Security Surveillance video recordings to isolate incident activity as directed by Security Supervision. Computer and written data entry of Daily Dispatch Activity Log to include all incidents, VHS tape and other recording media changes, report logs, dispatch logs, etc. Provides information as requested by Security and Agua Caliente Gaming Commission Surveillance personnel.
Ensures the safety and security of guests, team members, cash and physical assets of the Tribe. Supervisory Responsibilities None
Coordinates, directs, and reports all incoming radio and telephone communication. Dispatches appropriate Security personnel for assignment.
Contacts local law enforcement, fire department, or other emergency personnel as directed in the event of emergency activity. Provides information as requested by Security and Agua Caliente Gaming Commission personnel.
Ensures the safety and security of guests, team members, cash and physical assets of the Tribe. Maintains proper radio communication and phone etiquette with On-Duty Security personnel, casino staff, and the general public. Maintains a constant surveillance throughout each monitored area watching for irregularities including, but not limited to, criminal activity, policy violation and other suspicious activity. Reports, records and maintains any suspicious activity captured on video tape with the approval of the Security Supervisor or above. Immediately reports suspicious or unusual activities to Security Supervision.
Monitors and records an overview of non-gaming activity occurring in each monitored area via CCTV (closed circuit television).Maintains VHS tape, CS, DVD, as well as other forms of storage media evidence in libraries.
Inventory and maintenance of Security Surveillance equipment. Monitors and operates Security Surveillance cameras and other recording devices. Reviews Security Surveillance video recordings to isolate incident activity as directed by Security Supervision. Computer and written data entry of Daily Dispatch Activity Log to include all incidents, VHS tape and other recording media changes, report logs, dispatch logs, etc. Provides information as requested by Security and Agua Caliente Gaming Commission Surveillance personnel.
Ensures the safety and security of guests, team members, cash and physical assets of the Tribe. Supervisory Responsibilities None