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Transportation Dispatcher
Career Insights for Dispatcher
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Scorecard
Based on California data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$53,202 / year median in California
+8% projected growth
Job Description
Transportation Dispatcher Staffmark Group $22.00-$23.50 life insurance, paid holidays, 401(k) United States, California, Fontana Sep 05, 2026 Now hiring for a
Transportation Dispatcher Location:
Fontana, CA Pay Rate:
$22.00 - $23.50 per hour
Schedule:
Sun-Thurs 9:30 pm to 6 am Your Mom Says You're Great with People. Prove Her Right. Looking for Transportation Dispatcher jobs in Fontana where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day. We are seeking a Transportation Dispatcher to coordinate daily transportation operations and ensure drivers, equipment, and customer deliveries are managed safely, efficiently, and on schedule. This role works closely with CDL drivers, customers, planners, and operations teams while monitoring routes from dispatch through completion. The ideal candidate is organized, dependable, and able to thrive in a fast-paced logistics environment.
Job Duties Assign drivers, equipment, and routes based on operational needs
Monitor deliveries, route progress, arrivals, departures, and delays
Communicate with drivers throughout shifts and provide route updates
Respond to breakdowns, accidents, delays, and customer concerns
Monitor Hours of Service compliance and escalate operational issues
Review driver availability and assist with schedule coverage
Verify route paperwork, BOLs, PODs, and delivery documentation
Document route activity, incidents, and customer communications
Coordinate with customers, vendors, and internal departments
Complete shift handoff reports and maintain accurate records Education Requirements High school diploma or GED required.
Additional customer service, business, or office training is beneficial. Experience Requirements At least 1 year of dispatching, transportation, logistics, or customer service experience preferred
Knowledge of trucking operations, route planning, and delivery procedures
Familiarity with DOT regulations and Hours of Service requirements preferred
Experience with Samsara, Paylocity, transportation management systems, or similar software preferred
Proficiency with Microsoft Outlook, Excel, and other office applications Preferred Qualifications Previous customer service, call center, retail, office support, or administrative experience is preferred.
Experience working with CRM software, order processing systems, or customer databases is beneficial.
Bilingual communication skills may be considered an asset depending on the position.
Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Transportation Dispatcher.
Previous clerical or administrative experience.
Strong Microsoft Office skills, with Excel proficiency required.
Bilingual in English and Spanish.
Excellent verbal and written communication skills.
Comfortable handling a high volume of phone calls and administrative coordination.
Ability to accurately enter and maintain information in spreadsheets and other systems.
Ability to communicate effectively with Operations and Independent Carriers and provide timely updates.
Strong organizational and multitasking skills.
Ability to manage multiple priorities while remaining professional, calm, and solution-oriented in a fast-paced environment.
Prior experience working in the logistics, transportation, or trucking industry is highly preferred. Physical Capabilities Ability to remain seated or stand for extended periods while assisting customers.
Frequent use of computers, telephones, and standard office equipment.
Ability to communicate clearly with customers, coworkers, and business partners.
Ability to perform repetitive keyboard and data entry tasks throughout the workday. Benefits Competitive Weekly Pay
Comprehensive Benefits including medical, dental, and vision coverage.
Life Insurance and Disability Insurance for added peace of mind.
Optional 401(k) Plan to help you prepare for the future.
Supportive Team Environment focused on professional growth and customer success. "Staffmark is "Excelente " to work with." Staffmark Associate Talk the talk. Land the job. Apply now. The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs. About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance