Job Summary We are seeking an Administrative Assistant / Dispatch Coordinator for a temp-to-hire opportunity with a well-established commercial HVAC and refrigeration service company in Hayward, CA. This role is ideal for a dependable, personable, and highly organized administrative professional who enjoys customer service, scheduling, dispatch support, invoicing, and keeping daily office operations running smoothly. This is a small, close-knit office environment where teamwork, communication, and adaptability are essential. The company offers a positive culture, supportive leadership, stability, and a team-oriented atmosphere where employees are valued for their contributions. The right candidate will enjoy working in a service-driven environment where each day may bring different priorities, customer needs, and technician support requests. Success in this role requires professionalism, accountability, strong attention to detail, and the ability to work well with different personalities. This is a great opportunity for someone who takes pride in being reliable, helpful, honest, and committed to providing excellent service to customers, technicians, vendors, and internal team members. Key Responsibilities Answer, screen, and direct incoming phone calls in a professional and efficient manner. Schedule and confirm service appointments while communicating updates to customers, technicians, and internal team members. Assist with dispatching technicians and coordinating daily service needs in a fast-moving service environment. Perform invoicing, accurate data entry, and customer record updates using QuickBooks. Support technicians with paperwork, service forms, documentation, and administrative follow-up. Provide general office support and help keep daily operations organized and running smoothly.

Compensation and Benefits Pay range:

$26 to $28 per hour.

Employment type:

Temp-to-hire.

Location:

Hayward, CA. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:

//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1038