Description We are looking for a Dispatcher to support daily service coordination for a manufacturing operation in Long Beach, California. This Long-term Contract position is ideal for someone who can manage incoming requests, organize technician schedules, and provide responsive customer support in a fast-moving environment. The right candidate will balance strong communication skills with accuracy, urgency, and confidence using dispatch technology to keep field activity running smoothly.

Responsibilities:

• Coordinate daily assignments for field technicians by reviewing service needs, setting priorities, and adjusting schedules as business demands change.
• Respond to customer calls and service inquiries with professionalism, gathering accurate details and ensuring requests are routed appropriately.
• Use computer-aided dispatch tools to monitor work status, track technician activity, and maintain up-to-date service records.
• Communicate clearly with technicians, customers, and internal teams to confirm appointments, relay updates, and resolve scheduling issues.
• Organize logistics for service coverage to help maintain efficient response times and effective use of available resources.
• Document call information, service changes, and dispatch activity with a high level of accuracy and attention to detail.
• Address routine service concerns and escalate urgent matters when needed to support timely problem resolution.
• Help maintain consistent workflow across the call center and dispatch function by following established procedures and service expectations. Requirements
• At least 1 year of experience in dispatching, call center support, customer service, or a closely related coordination role.
• Hands-on familiarity with computer-aided dispatch systems or similar scheduling and service management software.
• Ability to manage multiple tasks at once while staying organized in a fast-paced environment.
• Strong verbal and written communication skills for interacting with customers, field technicians, and internal stakeholders.
• Experience coordinating logistics, technician schedules, or service appointments with accuracy and urgency.
• Solid customer service skills with the ability to remain calm, detail-focused, and solution-focused during high-volume activity.
• Comfortable using standard computer applications and entering detailed information accurately into internal systems.

TalentMatch® ­Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .