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GoLawEnforcement.com

Communications Dispatcher Lateral

Pay: $68.92/hr

Posted: 2 weeks ago

Location: Menlo Park, CA (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/27/2026

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$53,202 / year median in California

+8% projected growth

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Job Description

Communications Dispatcher -

Lateral Job Type:

Full Time Menlo Park, CA Menlo Park Police Department Salary :

$68.92-$68.92

Hourly Position Summary:

Communications Dispatchers are responsible for receiving and dispatching emergency and non-emergency calls for the Police Department and City. Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information and assistance. All activities are performed within specified legal guidelines. Incumbents are expected to work independently and exercise judgment and initiative.

Essential Functions:

Operate a state of the art computer-aided dispatch system while monitoring, phones and neighboring agencies activities. Receive emergency and non-emergency calls including wireless E911, TDD and VOIP calls and determine appropriate priorities for action. Dispatch calls and directs officers in the field; monitoring officer's status, location and needs during emergency and routine activities.• Listen actively using effective questioning techniques with the ability to quickly articulate the details of a call in a clear concise understandable manner when speaking. Operate a wide variety of communications equipment and enter data into computers/databases

Requirements:

Equivalent to the completion of the twelfth (12th) grade. One (1) year of general clerical involving frequent public contact, preferably in a law enforcement setting. Possession of a valid Public Safety Dispatcher Basic Certificate issued by the California State Commission on Peace Officer Standards and Training (P.O.S.T.).

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