Communications Dispatcher II

Communications Dispatcher II Richmond Police Department - 3.6 Richmond, CA Job Details Full-time $119,836 a year 3 hours ago Benefits Paid parental leave Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Parental leave Dependent health insurance coverage Employee assistance program Vision insurance Life insurance Retirement plan Qualifications Emergency dispatch experience Shift management Team development Peace Officer Certification Multi-line phone systems Typing Respiratory protection Full Job Description Communications Dispatcher II City of Richmond Police Department $8,215.82 - $9,986.38/month Lead From the Console Ready to take the next step in your dispatch career? The City of Richmond Police Department is looking for experienced dispatch professionals to step into a leadership role in public safety communications. As a Communications Dispatcher II , you'll handle complex, high-priority incidents while serving as a leader on the floor—mentoring newer staff and stepping into a supervisory role when needed. This is an advanced-level position built for skilled communicators who thrive under pressure and are ready to lead when it matters most. Compensation & Benefits $8,215.82 - $9,986.38/month City-paid medical, dental, and vision Paid vacation, holidays, sick leave, and administrative leave CalPERS retirement Life and disability insurance Tuition reimbursement & professional development Paid parental leave What You'll Do Evaluate and prioritize emergency and non-emergency calls Dispatch police, fire, and other public safety units Provide officers with critical incident details—warrants, suspect information, vehicle status, history, and Knox Box data Operate radio systems, CAD, multi-line phones, and citywide camera systems Deliver emergency medical instructions when required Prepare and review logs, records, and reports Train and mentor Dispatcher I staff and Call Takers Perform Shift Supervisor duties when assigned Coordinate mutual aid and inter-agency operations

Minimum Qualifications Experience:

At least 18 months of full-time public safety dispatch experience

Typing:

30 net WPM (no more than 15 errors) Certificate required (issued within past 6 months from a recognized institution)

Certification:

POST-certified 120-hour Basic Dispatcher course, OR POST Equivalency Examination certificate Documentation required with application Hiring Standards No felony convictions No use within the past 3 years of cocaine, hallucinogens, LSD, heroin, methamphetamine, MDMA (Ecstasy), or psilocybin Must pass a background investigation (criminal history, fingerprinting, polygraph, credit check, and drug history screening) Must qualify for and maintain use of respiratory protective equipment

COVID-19

vaccination required for hires on/after October 18, 2021 (unless approved exemption) Why Richmond? Competitive Bay Area compensation that reflects your experience Strong CalPERS retirement to build on Real leadership opportunity within a supportive department A diverse, engaged community worth serving Ready to Lead? Step into a role where your experience drives the team forward. Apply today and advance your dispatch career with Richmond PD.

Job Type:

Full-time Pay:

$119,836.00 per year

Benefits:

Dental insurance Dependent health insurance coverage Employee assistance program Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person