Paratransit Dispatcher Bell Transit Corporation San Leandro, CA Job Details Part-time | Full-time $20 - $21 an hour 2 hours ago Qualifications Operations management Fleet management Dispatching Transportation management systems Organizational skills Multi-line phone systems Full Job Description Job Overview Join our dynamic transportation team as a Paratransit Dispatcher, where you will play a vital role in coordinating and managing the safe, efficient, and timely transportation services for individuals with mobility challenges. This energetic position requires a proactive approach to dispatching, excellent communication skills, and a passion for providing exceptional customer service. You will oversee daily route assignments, monitor vehicle operations, and ensure compliance with transportation regulations to deliver reliable mobility solutions for our community. If you thrive in a fast-paced environment and are committed to making a positive impact through transportation management, this opportunity is perfect for you! Responsibilities Coordinate and dispatch paratransit vehicles using vehicle dispatch software and transportation management systems to ensure timely pickups and drop-offs. Monitor GPS and GIS data to track vehicle locations, optimize routes, and respond swiftly to any operational issues or delays. Manage multi-line phone systems to communicate effectively with drivers, passengers, and internal teams, providing real-time updates and support. Maintain accurate data entry of trip details, driver logs, and customer information while adhering to DOT (Department of Transportation) regulations. Oversee scheduling adjustments based on demand, cancellations, or emergencies to maximize fleet efficiency. Facilitate internal communication between drivers, maintenance teams, and management to ensure smooth road transportation operations. Handle customer service inquiries professionally via phone calls or in person, addressing concerns promptly while maintaining excellent phone etiquette. Skills Proficiency with transportation scheduling software or similar platforms. Strong organizational skills with the ability to multitask efficiently in a high-volume dispatch environment. Knowledge of

GIS, GPS

technology, and road transportation operations to optimize routing and vehicle deployment. Experience with logistics, fleet management, shipping & receiving processes, and vehicle dispatch software. Effective communication skills—both verbal and written—to coordinate with drivers, customers, and internal teams seamlessly. Familiarity with DOT regulations related to passenger transport safety standards and compliance requirements. Ability to perform data entry accurately using typing skills on various computer systems including Microsoft Office applications. Join us in delivering dependable transportation services that empower individuals within our community! We're dedicated to fostering an inclusive environment where your organizational prowess, technical expertise, and passion for service can truly shine.

Job Types:

Full-time, Part-time Pay:

$20.00 - $21.00 per hour Expected hours: 40.0 per week Application Question(s): Are you proficient in Mirosoft office suites?

Experience:

Dispatching:

1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to

Commute:

San Leandro, CA 94577 (Preferred)

Work Location:

In person