Dispatcher/office clerk

PRO-ACCESS SOLUTIONS INC

Stockton, CA Job Details Full-time $17 - $20 an hour 1 hour ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications Customer communication High school diploma or GED Typing Quality data entry

Full Job Description Benefits:

Health insurance Vision insurance 401(k) matching Company parties Dental insurance Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a professional and skilled Dispatcher/Office Clerk to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task. Eager to learn outside of their normal tasks for potential growth. A fast-paced professional with strong tempo excels at managing high-volume tasks, keeping a steady rhythm under pressure, and matching operational speed with accuracy Responsibilities Receive inbound emergency and non-emergency calls Collect and document information from callers Prioritize calls according to the level of urgency Transmit information to the appropriate person or department Direct response units to appropriate location Monitor status of the response team Contacting customers on service rendered Data Entry Account receivables/collections Qualifications High school diploma/GED Previous experience as a Dispatcher or in a similar position Excellent typing and data entry skills Understanding of best practices and procedures for emergency response situations Strong verbal and written communication skills Highly organized with the ability to multitask and prioritize projects Ability to work well under pressure