Dispatch & Warehouse Coordinator Nova Foods and Logistics, Inc. Vernon, CA Job Details Full-time From $26 an hour 4 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Retirement plan Qualifications Reach truck Interpersonal skills Warehouse management system Attention to detail Organizational skills Warehouse experience Full Job Description About the Position Nova Foods & Logistics is seeking a dependable, hands-on Dispatch & Warehouse Coordinator to support our daily dispatch and warehouse operations. This position is responsible for coordinating delivery and pickup appointments with outside carriers while also learning to oversee warehouse shift operations. The successful candidate will be trained in dispatch first and then cross-trained in warehouse shift management. Once trained, this person will provide coverage for both functions during employee absences, vacations, and periods of increased workload. We are looking for someone who is organized, comfortable working in a fast-paced warehouse environment, and able to communicate effectively with customers, carriers, and warehouse staff.

Important Schedule Requirement:

The workday may begin at either 4:00 AM or 9:00 AM, Monday through Friday, depending on operational needs. Flexibility with start times is required. Key Responsibilities Dispatch & Appointment Coordination Schedule and confirm inbound delivery and outbound pickup appointments with customers, carriers, and freight brokers. Maintain the daily appointment calendar and dock schedule to coordinate receiving and shipping activities. Communicate schedule changes, delays, and missed appointments to customers, carriers, and warehouse personnel. Verify carrier and driver arrivals, paperwork, and load details at check-in. Maintain accurate appointment logs, bills of lading (BOLs), and shipping and receiving records. Respond to customer and carrier questions regarding appointments and shipment schedules by phone and email. Track and file lumper fees. Email copies of inbound bills of lading to the appropriate customers. Warehouse Shift Operations Oversee daily receiving and shipping activities during the assigned shift. Verify product counts, condition, lot codes, and temperatures during receiving and before loading. Operate a Crown reach truck to put away, retrieve, and stage pallets in frozen, refrigerated, and ambient warehouse areas. Coordinate warehouse staff and establish shift priorities to keep loading and unloading activities on schedule. Immediately report product damage, shortages, overages, temperature discrepancies, and cold-chain concerns. Maintain organized dock and staging areas and follow

FIFO/FEFO

inventory rotation procedures. General Responsibilities Follow all applicable SQF, food safety, and workplace safety procedures. Help develop, document, and maintain standard operating procedures (SOPs) for dispatch and warehouse operations. Assist with hands-on warehouse duties during peak periods as needed. Provide cross-functional coverage to maintain smooth daily operations. Training & Development This position includes structured cross-training to prepare the successful candidate to support both departments. First 30-60 days: Training in dispatch and appointment coordination. Approximately 60-120 days: Cross-training in warehouse shift operations.

After training:

Provide coverage for either function as needed, including employee absences, vacations, and increased workload. Qualifications Previous experience operating a Crown reach truck is required . 1-2 or more years of experience in warehouse operations, dispatch, shipping and receiving, or a related field. Experience in food distribution, refrigerated warehousing, or cold storage is preferred. Basic to intermediate computer skills, including email, Microsoft Excel, and warehouse management or scheduling systems. Strong organizational skills and attention to detail. Effective verbal and written communication skills. Ability to coordinate with customers, carriers, freight brokers, and warehouse personnel professionally. Ability to work in ambient, cooler, and freezer environments. Dependable, adaptable, and willing to learn both dispatch and warehouse operations. Flexibility to work a 4:00 AM or 9:00 AM start time, Monday through Friday, based on business needs. Bilingual English/Spanish skills are strongly preferred. What We're Looking For The ideal candidate is a reliable, proactive team member who can balance administrative coordination with hands-on warehouse responsibilities. This role is well suited for someone who enjoys variety in their work, can stay organized under pressure, and is willing to learn multiple aspects of warehouse and logistics operations. If you have reach truck experience, strong communication skills, and the flexibility to support both dispatch and warehouse operations, we encourage you to apply. Additional Information Nova Foods and Logistics, Inc. participates in E-Verify. We will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. CCPA Notice at Collection for California Employees and Applicants Nova Foods and Logistics, Inc. collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:

• Identifying information , such as your full name and signature.
• Contact information , such as your home address, telephone numbers, email addresses, and emergency contact information.
• Dependent's or other individual's information , such as their full name, address, and Social Security numbers (SSN).
• National identifiers , such as SSN, passport and visa information, and immigration status and documentation.
• Educational and professional background , such as your work history, academic and professional qualifications, educational records, references, and interview notes.
• Employment details , such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records.
• Financial information , such as banking details, tax information, payroll information, and withholdings.
• Health and Safety information , such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information.
• Geolocation data , such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.
• Sensory or surveillance information , such as call monitoring and video surveillance.
• Profile or summary about an applicant or employee's preferences, characteristics, attitudes, intelligence, abilities, and aptitudes. The Company collects Personal Information to use or disclose as appropriate to:
• Comply with all applicable laws and regulations.
• Recruit and evaluate job applicants and candidates for employment.
• Conduct background checks.
• Manage your employment relationship with us, including for:
• onboarding processes;
• timekeeping, payroll, taxes, and expense report administration;
• employee benefits administration;
• employee training and development requirements;
• the creation, maintenance, and security of your online employee accounts;
• reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill;
• workers' compensation claims management;
• employee job performance, including goals and performance reviews, promotions, discipline, and termination; and
• other human resources purposes.
• Manage and monitor employee access to company facilities, equipment, and systems.
• Conduct internal audits and workplace investigations.
• Investigate and enforce compliance with and potential breaches of Company policies and procedures.
• Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company.
• Maintain commercial insurance policies and coverages, including for workers' compensation, automobile, and other liability insurance.
• Perform workforce analytics, data analytics, and benchmarking.
• Administer and maintain the Company's operations, including for safety purposes.
• For client marketing purposes.
• Exercise or defend the legal rights of the Company and its employees.

To view our applicant or employee privacy notice, call us at 1-877-905-9658. If you have any questions about this Notice or need to access this Notice in an alternative format due to having a disability, please contact us at 1-877-905-9658.

Pay:

From $26.00 per hour Expected hours: No more than 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person