Schedule:

8am

• 5pm, Monday through

Friday Location:

Louisville Job Title:

Service Coordinator/Dispatcher Key Responsibilities:

• Handle incoming service calls
• Dispatch service personnel
• Data entry using special systems
• Manages the scheduling and routing of HVAC service requests for a company
• Play a critical role in ensuring that an HVAC company's field-service operations run smoothly

Expected Results:

Accurate and efficient scheduling and dispatching of service techs

Skills Required:

Thorough understanding of basic computer skills, excellent phone manner and customer service skills, efficient time management and organization

Experience Required:

Previous dispatch experience/service coordination experience

Qualities Required:

Great organization, communication, and prioritization skills, reliable and punctual, ability to manage customer service calls

Education Requirements:

HS diploma preferred

Physical Requirements:

Mostly seated position, ability to work in an office environment, visual acuity and manual dexterity to handle phone calls and computer work

Equipment Used:

Computer, phone, must be willing to take lots of notes!

Pay:

$23.00

• $25.

00 per hour

Benefits:

Dental insurance Health insurance

Experience:

Dispatching:

1 year (Required)

Work Location:

In person