Dispatcher/Logistics Specialist

For nearly 40 years, C&B Complete Cleaning and Construction has helped Delaware and Maryland residents recover from fire, water, and mold disasters. When disaster strikes, speed, coordination, and logistics matter — and that's where this role comes in. We're looking for a Dispatcher / Logistics Specialist who thrives in fast-paced environments and enjoys coordinating moving parts to keep operations running smoothly. This role plays a critical part in ensuring crews, equipment, and customers are aligned so we can respond quickly and deliver excellent service. This is a great opportunity for someone who enjoys operational problem-solving, building strong working relationships, and contributing to a growing organization where logistics and coordination play a meaningful role in daily success. What makes our team different.... The Team We're a family-owned company with a great reputation. We have quarterly events where team members and their families have fun whether a pool party, playing put-put golf, or get-together for a crab feast! Financial Rewards While "thank you" and recognition are a part of our culture, we also understand the importance of monetary rewards. Working toward company goals, everyone is eligible to receive a monthly incentive when we hit our goals (and we do!). The Work Rewarding.

Rewarding. When disaster strikes, our customers look to us for support, and your role helps ensure we're there when they need us most. Commitment to Growth We, as a company, are growing. So, it's important we hold ourselves accountable to growing individually, personally and professionally. C&B Complete has a company book club, which contributes toward continuous education and learning opportunities for employees. What you'll be doing: As the Dispatcher / Logistics Specialist, you will own logistics for C&B, serving as the operational hub between customers, field crews, and internal teams.

Day-to-day responsibilities include:

Coordinating, adjusting, and optimizing schedules for crews, vehicles, and equipment Dispatching mitigation teams based on urgency, location, and operational priorities Acting as the central communication hub between office teams, field crews, and trade partners Handling new customer calls and job requests with urgency and accuracy Monitoring fleet readiness and coordinating service and repairs Maintaining accuracy across scheduling and tracking systems Supporting surge coordination and changing priorities during busy periods Delivering excellent customer and partner experiences through clear communication and follow-through Collaborating with operations and leadership to improve efficiency and workflows Supporting reporting, KPIs, and operational visibility Other duties and tasks as assigned Ideal experience to be successful in this role: We're looking for someone who enjoys logistics, coordination, and operational problem-solving.

Required:

3+ years of dispatch, logistics, scheduling, or operational coordination experience Strong communication and organizational skills Ability to prioritize and make decisions in a fast-paced environment Strong attention to detail and follow-through Reliable transportation to and from the office in

Frankford, DE Preferred:

1+ year of customer-facing experience (customer service, sales, hospitality, etc.) Experience coordinating field teams or service operations Experience working in fast-paced or service-based environments

Schedule:

Tuesday through Friday 7:00am

• 5:30pm (30 minute lunch break) On-call rotation approximately every 10 weeks About the pay and benefits: $55,000
• $60,000 base salary 10% commission, uncapped (should be earning $10k/yr) Benefits include medical, dental, PTO, paid holidays, vision, a gym membership reimbursement, company discounts! 10% uncapped referral bonus paid biweekly if applicable (approximately $5k
• 10k annually) Employees are also eligible to participate in a SimpleIRA with 3% company match!

We are excited to learn more about you. Apply today!

Job Type:

Full-time Pay:

$60,000.00

• $70,000.

00 per year

Benefits:

Dental insurance Employee discount Health insurance Paid time off Professional development assistance Retirement plan Vision insurance Application Question(s): Please share a bit about your previous logistics experience.

Experience:

Dispatch:

3 years (Preferred) Ability to

Commute:

Frankford, DE 19945 (Required)

Work Location:

In person