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Allied Universal

Security Officer Emergency Communications Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$51,070 / year median in Delaware

+8% projected growth

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Job Description

Security Officer Emergency Communications Dispatcher Overview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer Emergency Communications Dispatcher in Newark, DE , you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatcher at a premier financial institution, where you will monitor security-related systems, coordinate communications, document incidents, and support timely responses to developing situations. You will serve as a key point of contact while delivering exceptional customer service and clear communication. Bring your skills to a caring, agile, and reliable team that values innovation, collaboration, integrity, and putting people first.
Position Type:
Full Time Pay Rate:
$20.00 /
Hour Job Schedule:
Day Time Mon 02:00 PM
  • 10:00 PM Thur 02:00 PM
  • 10:00 PM Fri 02:00 PM
  • 10:00 PM Sat 02:00 PM
  • 10:00 PM Sun 02:00 PM
  • 10:00
PM What You'll Do:
Provide customer service by carrying out security-related procedures and site-specific policies at a financial institution. Receive and prioritize calls, alarms, and service requests, and dispatch security-related personnel to incidents and critical situations. Monitor communication systems and maintain clear, timely contact with on-site personnel, management, and/or emergency responders. Document calls, dispatch activity, incidents, and response details accurately in designated reporting systems. Respond to incidents and critical situations in a calm, problem-solving manner while following established emergency response protocols.
Minimum Requirements:
Possess at least three years of combined law enforcement, military, and/or security-related experience or a college degree. Provide proof of a high school diploma or GED as required by the client. Be at least 21 years of age. Customer service experience is preferred. A guard card or license is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver's license will be required for driving positions only.
Why Join Us:
Smart Tools:
Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth:
Get paid training and access to career growth opportunities.
Financial and Health Benefits:
Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks:
Enjoy discounts on top brands and services through our Perks Program. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
For more information:
www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1640386